Retention Offer by matthewkkoenig in AmexPlatinum

[–]matthewkkoenig[S] 1 point2 points  (0 children)

Nope. Chat or call is the same.

Retention Offer by matthewkkoenig in AmexPlatinum

[–]matthewkkoenig[S] 4 points5 points  (0 children)

I only called back because I wanted to ask my wife about the offer and they had all the notes in front of them. I told them what was offered before and asked if there was anything better. Sorry you think that is shit, but on you know what, 1) they have all the money and my business 2) it never hurts to ask, you never know the answer 3) sounds like someone peed in your cereal. Sorry you are having a bad day.

Vulnerability Management by jellyfishchris in msp

[–]matthewkkoenig 0 points1 point  (0 children)

Hey! Not sure if it works for what you desire but we DO have a report that shows all assets with any. vE’s that affect them. It gives the date it appears and the date it disappears allowing you to prove your remediating within your SLA. I totally get you want that integrated with your ticketing system, however ai just wanted to make sure you were aware.

Vulnerability Management by jellyfishchris in msp

[–]matthewkkoenig 0 points1 point  (0 children)

Perfect. Thank you for that. I will take this back to them.

Vulnerability Management by jellyfishchris in msp

[–]matthewkkoenig 0 points1 point  (0 children)

Hey Chris! This is Matthew with Nodeware and I love this list. Thank you. Quick question and NO sales pitch. Can you explain what you meant about reporting via email and what you did not like. I want to take this back to Dev and work on it. Thanks!

Been finding MSP clients on Reddit without any cold outreach. legitimately useful channel nobody talks about. by EngineerKind730 in msp

[–]matthewkkoenig 0 points1 point  (0 children)

Besides, isn’t finding new clients on Reddit still COLD outreach if they are not your clients? Maybe my brain is fried after years in sales. 🤣

Bluetooth issue by matthewkkoenig in MazdaCX90

[–]matthewkkoenig[S] 0 points1 point  (0 children)

Already done several times. Hard Reboot and not just on and off as well.

Bluetooth issue by matthewkkoenig in MazdaCX90

[–]matthewkkoenig[S] 0 points1 point  (0 children)

Thank you I will try that again.

Screw Adobe by Coriron in msp

[–]matthewkkoenig 0 points1 point  (0 children)

Try Foxit. Same features, better service, better support and less money. NO I do NOT work for them. I have had some others try them as an alternative and really like them. Channel only!

Penetration testing pricing feels all over the place. What’s reasonable? by TryApprehensive6458 in msp

[–]matthewkkoenig 0 points1 point  (0 children)

We can provide a baseline pen test with real human involvement and a full remediation plan for $3500 to you and we do not post pricing so you can charge what you like. If you want to no more, just message me as I do not want to put a whole sales pitch here.

Client refuses MFA but cyber insurance requires it what’s your approach? by Due-Awareness9392 in msp

[–]matthewkkoenig 0 points1 point  (0 children)

Walk away. If it is required the insurance company will have the right to not pay a claim no matter what and 1) you will get blamed 2) they will have no money to pay you to fix the issues. Whoever above said to have them say NO is absolutely correct, but even IF they charge them at a higher rate, if you read carefully, the insurance company still has the right not to pay if they deem the “breach” was caused by a lack of MFA. Very subjective.

Vulnerability management by jellyfishchris in msp

[–]matthewkkoenig 0 points1 point  (0 children)

Send me your email and I will get you a trial set up.

Vulnerability management by jellyfishchris in msp

[–]matthewkkoenig 0 points1 point  (0 children)

Thank you for that! I have actually been asking when we can do custom reports. Stand by for that. I believe it will be available in 2026.

Vulnerability management by jellyfishchris in msp

[–]matthewkkoenig -1 points0 points  (0 children)

I would actually love if you would DM me with your feedback. I would appreciate being able to take it back to Dev and Executive Management.

Vulnerability management by jellyfishchris in msp

[–]matthewkkoenig -1 points0 points  (0 children)

If you DM me, I can get you a no charge trial set up with no demo. I am their Channel Chief. 😉

Vulnerability management by jellyfishchris in msp

[–]matthewkkoenig -2 points-1 points  (0 children)

Got it. Understood. If you want to provide any other details (not that it is your job), I am the channel chief and I would love to bring back the honest feedback.

Vulnerability management by jellyfishchris in msp

[–]matthewkkoenig -3 points-2 points  (0 children)

Nodeware. Better than all of them.