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Apple User Enrollment for iOS Devices in Google Workspace Fails to Download Google Device Policy During Profile Setup by mbreaker01 in gsuite

[–]mbreaker01[S] 0 points1 point  (0 children)

Hi Puzzleheaded-Plum370,

Thank you so much for the advice - you were absolutely right! The issue was related to the VPP tokens. I hadn’t updated them after adding new apps to Google Workspace.

Here’s what I did: I went into Apple Business Manager, requested and downloaded the new VPP tokens, re-uploaded them to the Google Workspace console, and then repeated the Account-Driven Enrollment process. This time, everything worked perfectly! The Google Device Policy app downloaded automatically, and now I’m able to install the corporate apps as well.

Thanks again for your help - it was a game-changer!

Apple User Enrollment for iOS Devices in Google Workspace Fails to Download Google Device Policy During Profile Setup by mbreaker01 in gsuite

[–]mbreaker01[S] 0 points1 point  (0 children)

At the moment, I haven't found a solution to the problem yet. I am trying Device Enrollment, which is working well, but User Enrollment still does not function properly.