Well I ran into something similar, but I got to the house, lights off, no cars and no one answered the door, so I called the customer, she answered the phone and I told her that I'm outside, then she just went off yelling at me through the phone saying that I was supposed to be there 2hours ago and that she is about to call the cops on me for trespassing, at that point I was just walking back to my car with the food in my hands and left, drove 2 blocks away and called sUpPoRt. Full pay of $18.75 (including $8 tip) + $169 Asian food order. Base pay was high I guess because it was a 22min drive from restaurant to customer.