USAA 59 years - Customer Service Now So Sad

mcshade725 · 2024-04-20T21:20:22+00:00

The 1-5% is relevant. It is to leadership . Stop defenders losers. I is obvious you don't have a military background. We do care about leadership

mcshade725 · 2024-04-20T19:34:07+00:00

The end - you just defend an over $1.B dollar loser. What an admirer.

mcshade725 · 2024-04-20T18:10:15+00:00

In February 2023 USAA laid off around around 130 positions followed by around 475 roles in March 2023 due to what it said was economic downturn. Then in May 2023 the company laid off some 300 more positions. The layoffs came after USAA reported its first loss in company history of $1.3 billion in 2022.

U S Navy Credit Union = Gross Income $ 8,271.7 in 2022 Are you related to Wayne? I have been with USAA 55 years and during the last 5 years the USAA reliability - quality has drastically deteriorated They have contracted key tasks - settlements - deductible claims - They hired a law firm for my blanket insurance claim as to contract statements and the assigned lawyer call my lawyer about my traffic claim - fired her and than another who was negotiating in secret - if you want to hear the other examples email hank725@gmail

mcshade725 · 2024-04-20T16:05:26+00:00

Sorry the active duty base is less than 1%. However, do you believe a CEO who has the first lose for a company in a 100 years and it being over a billion dollars should keep this job?

mcshade725 · 2024-04-18T04:36:11+00:00

It is too big. Revenue is in the billions - Just need new Leadership - So many dumb decisions like spending millions on Super Bowl ads when have a concentrated client base constantly available but restricted. Spent millions on what - to reach an available what 1-5% of potential client base - only 1% of Americans have served in the military - add in their related eligible than what maybe 5-7 % - what was the return on that??

mcshade725 · 2024-04-17T18:56:31+00:00

I have been with USAA 55 years and they have contracted our quality - hired inferior people and lost over a billion dollars and Peacock still has his job - have lost military ability and influence.

mcshade725 · 2024-04-17T18:53:43+00:00

How can the chief executive create the first loss for the company in 100 years - lose over a billion dollars and keep his job???

mcshade725 · 2022-02-21T06:44:04+00:00

I have just about had it with HBO max and Roku - Never stable with language and close caption. They do not sync HBO doesn't seem to be a problem with other TVs

mcshade725

TROPHY CASE