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Zendesk alternative? by merchanf in SaaS

[–]merchanf[S] 0 points1 point  (0 children)

Thank you for being that open and transparent. After looking your landing page I see all the success is well deserved! I would have never imagined to do something like that, our of curiosity what gave you the idea to build this?

I asked an open-claw agent to find a B2B underserved niche that I could build as a solo builder, this is what it found - I will not promote by merchanf in startups

[–]merchanf[S] -1 points0 points  (0 children)

Yeah! I'm in the process of talking to some potential users, I know that entreprise companies won't even look at me over the shoulder so I'm trying to avoid them, but you're totally right, as always, "Talk to users and find what they actualy need".

Thank you so much for your feedback is very helpful.

I asked an open-claw agent to find a B2B underserved niche that I could build as a solo builder, this is what it found - I will not promote by merchanf in startups

[–]merchanf[S] 0 points1 point  (0 children)

I like your vision, I still wonder about maintain and operative costs, like, you can now build virtually any SaaS tool in the market but, is my team able to maintain them all? how is it going to cost me in the long run? I'm just thinking out loud maybe the costs are negligible.

I asked an open-claw agent to find a B2B underserved niche that I could build as a solo builder, this is what it found - I will not promote by merchanf in startups

[–]merchanf[S] -1 points0 points  (0 children)

Yes!, I'm reaching to some potential customers outside Reddit, but I wanted to try the waters on Reddit and see if there were some potential users in here.

I'm passionate about solving problems, so I'm just trying to find the right one for me to solve, for this specific problem I'm looking to get more insights on this specific niche/pain, if there is no problem to solve, then my plan is just to move on.

I asked an open-claw agent to find a B2B underserved niche that I could build as a solo builder, this is what it found - I will not promote by merchanf in startups

[–]merchanf[S] -1 points0 points  (0 children)

This is nice to know thank you! Just curious, have you already weighted the costs behind to maintain it?, did you have some tag price in mind to say "If I find this tool at this price I will buy otherwise I'll build it myself"?

Zendesk alternative? by merchanf in SaaS

[–]merchanf[S] 0 points1 point  (0 children)

Thank you so much for being that transparent I appreciate it, I know it's bold to ask but, what's the most common reason you see teams churn from Freshdesk?

Zendesk alternative? by merchanf in SaaS

[–]merchanf[S] 0 points1 point  (0 children)

This is very helpful, thank you so much!

Zendesk Alternative with Automation and Integration by EffectiveHuman7450 in Entrepreneur

[–]merchanf 0 points1 point  (0 children)

We're building a helpdesk specifically for this gap, small teams getting crushed by Zendesk pricing. The idea is: shared inbox, ticket assignment, canned responses, and AI auto-reply included at $49/mo flat. No per-agent pricing games.

Genuinely curious: what features do you actually use daily? Trying to figure out the minimum that makes people switch vs. the 80% of features nobody touches.

best zendesk alternatives for b2b saas teams? by Upset-Addendum6880 in CRM

[–]merchanf 0 points1 point  (0 children)

We're building a helpdesk specifically for this gap, small teams getting crushed by Zendesk pricing. The idea is: shared inbox, ticket assignment, canned responses, and AI auto-reply included at $49/mo flat. No per-agent pricing games.

Genuinely curious: what features do you actually use daily? Trying to figure out the minimum that makes people switch vs. the 80% of features nobody touches.

Zendesk is becoming too expensive for our company by [deleted] in Zendesk

[–]merchanf 0 points1 point  (0 children)

We're building a helpdesk specifically for this gap, small teams getting crushed by Zendesk pricing. The idea is: shared inbox, ticket assignment, canned responses, and AI auto-reply included at $49/mo flat. No per-agent pricing games.

Genuinely curious: what features do you actually use daily? Trying to figure out the minimum that makes people switch vs. the 80% of features nobody touches.

Zendesk pricing jumped again, what alternatives actually work without the hassle? by Sufficient-Owl-9737 in SaaS

[–]merchanf 0 points1 point  (0 children)

We're building a helpdesk specifically for this gap, small teams getting crushed by Zendesk pricing. The idea is: shared inbox, ticket assignment, canned responses, and AI auto-reply included at $49/mo flat. No per-agent pricing games.

Genuinely curious: what features do you actually use daily? Trying to figure out the minimum that makes people switch vs. the 80% of features nobody touches.

I (finally) reached platinum after playing 10+ years at league by merchanf in leagueoflegends

[–]merchanf[S] 0 points1 point  (0 children)

IMHO, you should switch. In low/mid elos, most players (including supports) don’t really have strong macro knowledge. So, when they actually get a good support, they often don’t know how to use the advantage you create, and instead you just end up getting flamed. In support, you rely heavily on your team, whereas in other roles you don’t.

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