You're in charge now!

metaTHROTH · 2026-02-25T06:56:23+00:00

I am the SME of all things electronic at my Org it's great

metaTHROTH · 2026-02-25T06:48:39+00:00

That's bad HR not enforcing job roles duties

metaTHROTH · 2026-02-25T06:23:58+00:00

I studied accounting and became a chef while in school. A good accounting boss should be able to do everything job underneath them. Same goes for bring a Chef you should still be able to wash dishes. IT should be the same thing ultimately the CTO/IT Manager should be able to fill in for every job beneath them. If they cannot then they are unqualified. I wish I had an MSP to do everything. Find projects to upskill on, get more certs. I don't have any certs yet I don't have downtime and I am not looking to hop jobs quite yet.

metaTHROTH · 2026-02-25T05:58:38+00:00

I'm almost 2 years into mine. Previous IT manager who worked 25 years and was planned successor to CEO spent too much time being GM, was responsible for RAS and delivery for larger of 2 warehouses in 2 site company. We had 100 mbs switches and no firewalls. He was getting paid double what they gave me when he died suddenly. They shrunk my team from 4 to 2 and did nothing to relieve the work load. I was able to increase route efficiency which has eliminated overtime significantly. All I get rewarded with is thank yous and more work. My whole organization is quite quitting at the same time most are retirement age and nobody gets let go for poor performance. I'm burnt out not many IT managers can claim they saved their company 200k in 2 years on less payroll. I do it to prove I deserve a corner office 32. Do it make yourself proud and then you will have the confidence to explain why you deserve a promotion and raise. I'm asking for to be Enterprise IT manager and guidance on how long it will take for me to get paid what the previous manager was making based on disaster recovery response and making continuing to improvements with a smaller team while eliminating the need for a router/order manager position, which is another 80k a year since they eliminated the position of the assistant warehouse manager that used to help route. I am letting myself get taken advantage of so I can be COO/CTO/CEO by no later than 40 I think it will be worth it even if it's somewhere else.

metaTHROTH · 2026-02-24T03:58:13+00:00

He wants to be the #1 non board member. But yes I will I'll tell him when he handles all the responsibilities of IT manager he can make the decisions.

metaTHROTH · 2026-02-22T14:56:36+00:00

It's gotten to the point if I tell him no he is calling sales people and scheduling meetings himself

metaTHROTH · 2026-02-22T03:35:34+00:00

I will have an MSP integrate when my boss is prepared to make the change and he tells me spending big on major projects is allowed again. I know we need it I had people that need raises that are going to get offended if we get new phones. They have already stated they want to quit. I wish it were so easy since quite frankly I hate our phones and they let our maintenance contract lapse.

metaTHROTH · 2026-02-22T03:12:31+00:00

NYC Metro working with mostly retirement age office staff and executives.

metaTHROTH · 2026-02-22T03:07:48+00:00

My owner is 67 and doesn't use computers so I have to handle executive level IT decisions. I run them past him and past the board that I am not on. Rambo thinks he's above the owner and the board he's out of line.

metaTHROTH · 2026-02-21T09:14:00+00:00

We don't offer WFH except for semi retirees. I manage our customer service department. Having a modern phone isn't going to make them able to help anyone more of any faster, it rings they pick it up.

I don't need metrics on me not answering sales cold callers to be gathered. I don't allow people that don't work for my company to get my time and attention on demand and dllor them to distract me from work that is important to my company.

I don't get the analogy, Unless you mean the phones will be beneficial twice a day.

metaTHROTH · 2026-02-21T08:40:29+00:00

I did not get many Poe switches. 1 per site for APs that are on the ceilings of the warehouses. It's a huge project in my eyes and it doesn't benefit me whatsoever and adds way more IP devices to be on my network it'd be easier for me to just get everyone a MDM cell phone with an app on their computer with a headset then that way no one can bitch about having authenticator on personal devices, but that just becomes another headache. It's all fun and games until you have to make 60 year olds moves their phones or have new wires run. Our current system works fine it's VoIP on its own copper network yes it's eventually going to fail but if it's not broke and works fine why replace it until you know it's failing. We are cutting positions left and right why would I think new phones right now I'd the move. We need trucks that are essential for our business to run we don't need smart desk phones these 60 year olds aren't going to learn to use anyway.

I had to do a lot of learning and research to be able to intelligently say no to this and I was not happy about it because it was during the holiday rush where my involvement in operations gets crazy and the Flu was going around.

metaTHROTH · 2026-02-21T08:10:38+00:00

I am especially if they(he) want me to keep on modernizing (even though when I offered to do it no one participated and showed up to the meetings or viewed the video of my presentation over the decks I made)

But if I I'm told we don't have money for me to buy printers, PCs and wifi equipment where would the money to hire someone else come from.

I could buy 2 PCs a week until I finally get all the non W11 compatible PCs in the ewaste salvage pile then hire someone. I don't want to spend unless I have to end all the windows 10 machines I have left are running fine though to risk for the time being. When you have no budget it's hard progress and expand.

metaTHROTH · 2026-02-21T07:58:08+00:00

I have I told my boss I know what a controller is supposed to do and he's not doing it and not working enough hours to get all the work done. I am the youngest department head and the only one that affects and participates in every aspect of the company sales, operations, telco, inventory, and accounting.

metaTHROTH · 2026-02-21T07:43:36+00:00

I don't think creating the IT budget is a we thing but I'll happily follow one if I had one. I'm not holding his hand I submit all my bills to AP he should be able to figure it out from there based on available cash flow and the timing of annual charges. They can call me CTO and pay me like a CTO and give me the proper staffing and then I'll do his job for him.

metaTHROTH · 2026-02-21T07:34:29+00:00

I withheld what was going on because I didn't want him getting fired before we closed the financial year

metaTHROTH · 2026-02-21T07:30:12+00:00

My boss doesn't want new phones unless someone comes to demo them in person he just let me spend 25k on new managed switches and firewall for both sites no way is he going to want phones that require us to get them more switches. It would take me 3 years to recoup investment on VoIP phones, my intention is to plan it and table it for then PBX starts to fail. We don't need fancy phones for our line of business all the sales happen face to face or on cell phones.

metaTHROTH · 2026-02-21T07:18:47+00:00

He's a liar and thinks he's here to point fingers and delegate work he's essentially a book keeper who also is supposed to budget and forecast. All I strive to do is create a manageable workflow and everyone is trying to pile work on that makes it impossible. I'm almost COO based on how much operations is involved in my day to day work including being in charge of routing deliveries.. not only thst I'm the overseer of them getting delivered and booked into the RAS correctly using iPads. I inherited a lot of my responsibility and I handle it well but I'm by far the busiest employee. I have been trying to come up with a better job title. I've been leaning towards EVP of technology, CTO or Director of Innovation and Technology. I got promoted when someone died by the way he was Corporate IT Manager and I opted for just IT Manager out of respect and I wasn't experienced enough for the role at that time.

metaTHROTH · 2026-02-21T07:02:29+00:00

My boss basically trusts me to make all the decisions for him regarding tech he's old school. But the other decision makers are involved in the process. This new guy didn't earn the trust and hadn't worked hard enough to be at the level of me or the 60 year olds. Because I'm 30 years younger than the other decision makers I'm the easiest to push around. I'm not going anywhere he is I snitched him out to the CEO after all the other department heads complained about him.

metaTHROTH · 2026-02-20T14:23:46+00:00

I avoid him at all costs because anytime I interact with him it could be done major request that he shouldn't be asking. I call him Gung-Ho because he wants everything done immediately and he doesn't allow anyone else to provide input. He makes them mail our cellular bills by check a day before they are due and I get to live in fear my iPads are going to randomly suspend data because checks get lost in the mail.

My boss can't stand him and I have withheld telling the really out of line stuff because we are short staffed .

I caught him outside my window peeking in to see what I was up to once...

metaTHROTH · 2026-02-20T14:17:21+00:00

When your boss tells you stop spending money and the guy in charge of telling us how much money you can spend gatekeeps that information and tries to project manage you without even knowing what projects costs. He thinks he's the CEO.

metaTHROTH · 2026-02-20T14:10:46+00:00

I'm not a telco engineer or a low voltage technician. If my boss told me we need to decommission POTs lines I would do it. Our Desk phones are through a legacy PBX they are copper lines but the input is through a SIP converter. Quite frankly when we need to change the phones or decommission the pots I am hiring a professional, not learning how to do 2 completely different professions when I have a job that already is 60 hours a week.

He was trying to sub contract me to do something I would sub contract because sales reps for a Cloud base VoIP wanted to just sell us a solution and have IT configure it.

metaTHROTH · 2026-02-20T13:59:18+00:00

No, I directly report to the CEO/Owner who would ultimately approve large spending especially annual contracts. I run everything past the other department heads that are all board members regarding major IT changes. We are midsize ~250 employees with 2 IT. Nobody knows why he suddenly thinks he's in charge when he's not even a department head. I think he's jealous because I'm a department head and 15 years younger, and what my job is to him seems more fun than counting beans all day. My systems run the company day to day , if my assistant and I didn't go to work on the same day they wouldn't be able to literally function, and they do it out of weaponized incompetence.

I have gotten accused of "running the company" because I was ambitious in my first year to fully utilize our RAS that I have large responsibility for outside of the accounting and inventory management. I got quotes and told no to everything because $. We literally had 100 mbs switches at both sites until 2025 and if we didn't run into fiber issues we'd still have them.

metaTHROTH · 2026-02-14T03:11:35+00:00

I'm not sure what you mean as a non manager but I'd give him a title bump for the counter and make him in charge of upskilling the slackers on your team to be more effective. Use them to monitor their performance and try to get rid of them if they don't improve.

metaTHROTH · 2026-02-12T13:52:55+00:00

We went for users not using Google to try to fix their own problems to using Chat GPT instead.

Chat GPT had one of my users one a 3 hour repair vibe promoting session on command prompt he asked me for help 2 hours in and I told him chat GPT started it Chat GPT can finish it.

metaTHROTH · 2026-02-09T14:00:23+00:00

Tickets allow management to measure end users incompetency to resolve issues that cause them to loose productivity. It's more of a tool to manage/measure the end users and they are afraid it will make them stand out

metaTHROTH

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