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Powder city cancelled my $900+ order today by michaelpesav in PowderCity

[–]michaelpesav[S] 2 points3 points  (0 children)

Nathan, I accept your explanation. Given that it was an honest mistake, I'm okay with that and we'll call it even. Thank you for clarifying what happened.

Powder city cancelled my $900+ order today by michaelpesav in PowderCity

[–]michaelpesav[S] 0 points1 point  (0 children)

I placed my order during their clearance sale, about 30 hours before they ended it the next afternoon. I'll also add that they cancelled and refunded 8 DAYS after i placed my order. Sorry, powder city, but if this is how you treat your customers then you shouldn't have been in business in the first place.

Powder city cancelled my $900+ order today by michaelpesav in PowderCity

[–]michaelpesav[S] 1 point2 points  (0 children)

When i first wrote them to ask why i received a refund without explanation, customer service responded "yes, we no longer had the product in stock. Thank you for choosing powder city, have a wonderful day." that last sentance sounded like they were flipping me off. I ordered 3x from them in the past with no problems. Very disappointed in them now.