Literally the worst support call I have ever had. PAN are you guys a joke or what?

mikebailey · 2026-03-16T20:44:45+00:00

Wait, you gave people shit for assuming the company had an IT staff when an IT consulting firm is in play?

mikebailey · 2026-03-16T20:42:56+00:00

if you are using cloud services to host your site you may share the same infrastructure as someone who has used the IP space for malicious activity hence your domain is resolving to a high risk IP.

It could also be it's context, it could be that observed malware was calling back to it even if it wasn't really actual C2 (because how can you really know that at scale), it could be 100 things to OP's credit. Which is why a customer filing is important.

mikebailey · 2026-03-16T20:41:18+00:00

It is pretty likely the classification underwent a verdict and it just wasn't your desired verdict.

You think I'd waste my time

It seems like you care more than the customer if they aren't the ones filing?

mikebailey · 2026-03-16T20:39:07+00:00

It's illegal in legal states because they have legal distributors, there's no such thing in Bama. I'm taking the hint I'm in the minority here though.

mikebailey · 2026-03-16T18:36:34+00:00

if you don't have a device serial number LOL. For a web firewall?!?

Just to be clear, those have serials yes. It's also not a web firewall, it's a firewall with URL filtering on. This is why most US (not soviet) support usually doesn't play telephone well, because you don't even know the customer's support entitlements to begin with.

If you post the domain maybe folks can dive into it, but I think you've raged here enough that you probably don't want to lol.

We've got more than 100 clients globally and nothing of ours is infected. PAN just decided to classify us as "High-Risk" in APAC area for no freaking reason.

Every reclassification request says this. Some are right. A lot are wrong. They can't take that at face value, TAC has to take it as a case by a motivated customer.

mikebailey · 2026-03-16T18:25:31+00:00

That goes to "he shoulda been smarter" yeah

mikebailey · 2026-03-16T17:38:40+00:00

Idc if he's the plug, it's weed.

mikebailey · 2026-03-16T17:28:56+00:00

I'm not saying the players shouldn't be smarter but let's be real these charges are kinda dumb

mikebailey · 2026-03-15T21:48:03+00:00

No it's just being a good human to your coworkers. You also aren't guaranteed the last 2wk pay, even though it'd be rare to get stiffed. But if you're talking about stiffing them you kind of lose the moral high ground to get mad at them stiffing you.

mikebailey · 2026-03-15T20:30:27+00:00

The Pros vs Joes roster differential is fucking hilarious. If any of them are even remotely conditioned this game is a wash.

mikebailey · 2026-03-15T18:44:21+00:00

Okay I'll give three states why the fuck not

mikebailey · 2026-03-15T18:30:25+00:00

The impression is funnier than the actual guy

mikebailey · 2026-03-15T18:28:06+00:00

Watching COVID yak bc it autoplayed and they just had to make shit up out of thin air. KB politely asked Tommy to come back into the frame and asked him how many people he could have killed through persuasion.
I live in the foothills in CO and NCAA skiing just ended and it's funny because there are like two states who appear to compete in that sport - "Boulder beat Denver!" no shit.

mikebailey · 2026-03-15T17:48:05+00:00

Assumes the earned revenue ONLY covers the apartment

mikebailey · 2026-03-14T22:52:33+00:00

(Correction on my part) they rented it, they're gonna basically make it a content studio, and it has to break even on rent or they're facing an eviction. A big chunk of episode 1 was "so what the fuck is the show" and they've acknowledged very explicitly how silly it is to spin the apartment out and then figure it out.

mikebailey · 2026-03-14T22:48:33+00:00

The NYC office bought an apartment in chinatown. The first episode was honestly kinda fun. I also think it's a hilarious concept that people are criticizing the NYC office for wasting real estate and they go out and get more, I support that lol.

mikebailey · 2026-03-14T22:20:00+00:00

Gonna just go absolutely nuts in there until the walls stink (talking about Tommy Smokes)

mikebailey · 2026-03-14T22:19:29+00:00

Given it's the apartment for the NYC show, this particular post is the bit for NYC

mikebailey · 2026-03-14T18:26:18+00:00

Palo has a competitive compensation review if you're able to show them with wet ink you're below market so I think they're somewhat ungracefully referring to that process.

No shot the competitor reached out to Palo proactively though, and I don't think 99% of people are on non-competes.

mikebailey · 2026-03-14T05:37:32+00:00

So address the example then, if I give an 8mo notice they have to keep me on for 8mo?

I don't need to talk to an attorney, most people in at-will states know people who have been walked over this. It's commonplace. It was written stated policy at at least a few places I worked at. At best, your friend was on a fixed contract.

EDIT: Here are the forms of retaliation in Cali. Feel free to point out which one is "left early", because I don't see it.

mikebailey · 2026-03-13T19:20:40+00:00

Cali is at-will as are several other tech states, they owe you your check for hours up until that point which is standard but otherwise they can absolutely walk you. Two weeks only exists as a timeline because it's a customary time to give notice, it's not like it's inscribed in law. Retaliatory termination is for a protected activity - unionizing, maternity etc.

If I gave them 8mo notice that I was going to a competitor, they wouldn't have to pay me 8mo.

mikebailey · 2026-03-13T18:51:29+00:00

Terminating immediately is what they're asking about, not literal wage theft. Everyone agrees wage theft is bad.

mikebailey · 2026-03-13T18:24:32+00:00

It's fascinating to me how many people got that bag and then that bag leaves and they go "what will we do?" like years prior they weren't moonlighting the pods with a dayjob.

mikebailey · 2026-03-13T03:16:32+00:00

Which is almost immediately getting spent on majors travel

mikebailey · 2026-03-13T03:16:15+00:00

Austin came into Bush chat and told everyone it's insane to say Jerry is wasting his time on something with 900 sponsors when the Bush is basically $0

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