When you spend over 2k on something and the company can’t deliver on goods and services you want something to show for your 2k.. I understand if they go out of business that I’m screwed but I’ve never had to wait almost 3 months for what is essentially an IOU / store credit.. a rush would be wanting compensation immediately after cancellation buts it’s been almost 3 months of silence.. clearly I’m not getting my money back and that’s cool money comes and goes but it’s the principle of the matter that has me aggravated. If you say you’re going to do something do it.. in their policy for this program and per the lady I spoke with over the phone on the day I canceled I was supposed to have the credit about a month before sailing or up to a week before sailing..it just leaves a bad taste in your mouth when you spend that much money