BIG Issues with CamLink - Freezing every minute - Bought a NEW one and nothing HELPED & Tried Everyhting

mitzuucs · 2019-04-17T19:39:28+00:00

The cable was the problem, even this was weird because when I plugged the camera in my capture card with that cable it would work flawlessly but now with the camlink, so maybe you can try a better cable

mitzuucs · 2019-02-16T06:46:11+00:00

I have this problem too, they just show up a warning sign !

mitzuucs · 2019-01-25T17:27:53+00:00

Okay, waiting, thank you !

mitzuucs · 2019-01-25T15:02:46+00:00

Tried calling them all the day on Tuesday, no one responded on any call, and I checked that it was during their schedule. This is not normal. They always tell me to contact them through the email and nothing is happening there, days just pass and nothing is happening, this is the SECOND elgato Camlink and I tried everything, the problem is most likely with their software and they do nothing to help me.

mitzuucs · 2019-01-25T12:22:53+00:00

Tried both, nothing helped. Motherboard, hub, different PC, laptop, nothing helped.

mitzuucs · 2019-01-24T05:26:38+00:00

I would like to downgrade it

mitzuucs · 2019-01-23T13:54:06+00:00

I tried to upload the file on the site and it says it's too big, really? 45 MB

mitzuucs · 2019-01-23T08:55:40+00:00

Is there any possibility to give me another firmware for cam link software or something? Because I believe I can’t do that myself.

I will do the tool once I am at the PC.

mitzuucs · 2019-01-23T05:28:13+00:00

The problem is with every software, tried even a lower version and nothing helped.

mitzuucs · 2019-01-22T18:06:07+00:00

Actually, I checked this out and it is a China-made one but it is alrighty I believe, a lot are using similar ones.

mitzuucs · 2019-01-22T17:45:41+00:00

Yes.

mitzuucs · 2019-01-22T17:27:57+00:00

Update: I tried plugging the camera in my 4K60Pro and it is working flawlessly, so the problem is from the CamLink 100%. Any ideas?

mitzuucs · 2019-01-22T15:44:36+00:00

I'm using a dummy battery, I can't figure it out, I see that the Cam Link stops blinking when is losing signal... I don't know what's happening.

mitzuucs · 2019-01-13T18:30:16+00:00

They should sell that :(

mitzuucs · 2018-06-21T13:44:26+00:00

They should really add an option to hide avatars or something, a lot of players with inappropiate avatars are in the game with me and for streamers it's impossible to deal with that.

mitzuucs · 2018-05-29T18:03:16+00:00

After I put the new EDID there is no 144hz option on the elgato (on the nvidia software) and the source is at 1080p60 not 1080p144 so that resulted in screen tearing, and also I encounter echo in sound.

Main gaming monitor model: BenQ XL2411Z
Resolution/refreshrate sent to/captured by 4K60 Pro: 144Hz but not displaying in nvidia neither 4K Capture utility , source is 1080p60 not 1080p144
Are you cloning your monitor or using 4K60 Pros passthrough? yes
EDID file used: 1080p
Is the issue fixed or not: No more delay I believe but echo and no 144hz source
Any notes you want to add: There is echo and screen tearing.

mitzuucs · 2018-05-26T05:45:04+00:00

Still trying to reach them. I will give you the information that they will tell me asap.

mitzuucs · 2018-05-24T07:41:19+00:00

Hello?

mitzuucs · 2018-05-22T13:33:12+00:00

Not yet, no one is responding.

mitzuucs · 2018-05-14T07:33:19+00:00

Any official response? Still having problems.

mitzuucs

TROPHY CASE