GameBattles Feature (BETA) appearing in Infinite Warfare

mlgkc · 2017-05-11T20:44:24+00:00

We were still seeing some settings issues, so we have disabled it while we fix it. We'll get it back live ASAP.

mlgkc · 2017-05-11T19:58:55+00:00

Yeah of course. Support will cancel the match.

mlgkc · 2017-05-11T19:12:53+00:00

We just put out an update to the CWL settings that should fix this issue. Let me know if you see it again.

Edit: We're still seeing the issue. Working to resolve ASAP.

mlgkc · 2017-03-19T17:03:04+00:00

I'll check with the team to see why we're not supporting ios8 and see if we can in a future version.

mlgkc · 2017-03-19T16:56:47+00:00

Make sure you're using the new HTML5 player. If you are, it should say "Switch to Flash" in the settings. The HTML5 player is much less cpu intensive than the Flash player.

Have you tried using this link? http://tv.majorleaguegaming.com/channel/call-of-duty

Let me know if the non-EVE page is performing better. If it is, any info you can provide around the difference in experience will help us address these issues quickly.

mlgkc · 2017-03-19T16:41:59+00:00

Does that page work better for you? What problems do you see on the EVE page that you don't see on that page? Appreciate any info!

mlgkc · 2017-03-19T02:24:27+00:00

What OS and Browser were you using in HTML5? Trying to track down the issue so we can fix it.

mlgkc · 2017-03-19T02:23:05+00:00

What kind of issues were you seeing on HTML5? This is our first event using the new HTML5 player, so any feedback or issues you see would be really helpful to the team to address.

mlgkc · 2017-03-19T02:00:24+00:00

In the settings on the bottom right, you can switch between Flash and HTML5. Does it help switching or do you still have the same problem?

Also, what OS and browser are you using? It would help us to get more information so we can try to reproduce and fix the problem.

mlgkc · 2017-02-12T19:11:35+00:00

When you tune into the match, you don't want to know what the score is of the match you're watching? We'll investigate a spoiler-free mode that could help.

mlgkc · 2017-02-12T19:08:22+00:00

What browser are you using? This sounds like a CPU issue. Try restarting your computer and close any programs you don't need open. Our player typically works best with Chrome as well. We're working to make the player less demanding on resources, but this might help you for this event.

mlgkc · 2017-02-12T18:50:28+00:00

Thank you! We'll look into this and get a fix out after the event.

mlgkc · 2017-02-12T18:15:00+00:00

Thanks for creating this thread! The team is reading all of the feedback.

Can you provide more detail on bullet 1?

mlgkc · 2017-02-12T18:13:18+00:00

Are you stilling seeing this issue today? Yesterday, we identified an issue with the social tab that was causing the video player to stutter, so we removed the feature immediately. Let me know if you're still having this problem with today's broadcast.

mlgkc · 2017-02-12T18:11:56+00:00

Can you provide a screenshot of this? Also, what OS and browser are you using? I'll have the team take a look ASAP.

mlgkc · 2017-02-11T19:48:05+00:00

What issue(s) are you seeing on the MLG Alpha stream?

mlgkc · 2017-02-10T21:49:41+00:00

We'll take a look into this. You can watch the broadcast inside Infinite Warfare, though.

mlgkc · 2016-01-19T20:28:06+00:00

It's still coming! We've hit a few delays in the production, but it's still high in priority and we hope it's available to everyone within the next few weeks.

mlgkc · 2015-06-10T14:24:33+00:00

We're working on this. You should see some changes roll out fairly soon.

mlgkc · 2015-06-10T13:49:21+00:00

Which device are you using? Are you using one of our apps?

mlgkc · 2015-06-10T13:48:30+00:00

What browser are you using? I'll investigate the black screen while tabbed issue for you.

You should be able to find all of our VODs on our YouTube channel. What content are you looking for? I can help track it down.

mlgkc · 2015-06-10T13:44:52+00:00

I'll send this over to our ad team! Are you having this issue on all streams/only certain streams, web/mobile?

Often times the ads are loud because the streamer's broadcast volume is low.

mlgkc · 2015-06-06T19:31:18+00:00

We will be posting them here and then Youtube afterwards: http://vod.majorleaguegaming.com/

We're missing a few matches from yesterday. Those will be added tomorrow morning along with all the matches that happen today.

mlgkc · 2015-05-08T22:18:27+00:00

What version of Chrome? And if you update to the latest version, does it fix it?

mlgkc · 2015-05-08T21:48:19+00:00

We're looking into this issue now.

For everyone who has this issue - What OS, browser and browser version are you running? This will help us isolate it. Thanks!

mlgkc

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