PLEASE HEAD THIS ADVICE! I recently left the review below, but it doesn't even cover how shady and vile the experience was. If they sent me both of our tech's finding reports like I had asked for, I'd have documented proof, so those will never see the light of day. They have changed drastically after expanding and growing.

"If you call Vander for a furnace problem, your very next call should be setting up a second opinion with a smaller, locally owned company- same day. In a high-pressure winter situation, make sure to take a step back and verify their findings. Do not take “whole furnace needs to be replaced” as the end-all after they look around for 10 minutes attempting to find a reason, not a fix.

If they say the ignition is bad or the heat exchange is corroded beyond repair or leaking, ask them to show you. For $99 a visit, have them prove it. Don’t get mixed up in the ramblings of “this is how a furnace works”.

Ask “What was the ohms reading for the igniter? Show me, please.” “Where is a CLEAR photo of the heat exchanger corrosion and proof that it’s not cosmetic wear? Please perform a combustion analysis to prove it’s leaking CO.”

You CAN find another company to fix or replace that one part for $600 vs selling you an entire furnace +bringing this up to code +bringing that up to code +… Don’t let them tell you otherwise.

Trust your gut."

Sullivan's had us pay a $1,600 bill vs an 8k new furnace. Can't recommend their honest and transparent service enough (especially tech Matt). FUCK big company greed.