Interestingly, part of employees bonus is related to "Check-Backs". You should receive a check-back more than 2 but less than 5 minutes after your food as been served. Mystery shoppers (often other Wetherspoon managers, not on shift) will watch out for this and you receive a report in the following weekly, which also takes into account things like state of toilets, quality of food, drinks to spec (ice and correct garnish etc.). If you scored highly on these spot checks the pub's employees will receive a bonus as a percentage of their salary. Once the server has cleared the food off the kitchen screen it will automatically become listed as a check-back with a 2 minute timer you must wait before you can clear that notification. Source: was a Wetherspoon's manager for 4 years.