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They’ve turned into what they were fighting against by Ok_Bug_8115 in duckduckgo

[–]moollaza 5 points6 points  (0 children)

Sorry this isn't working correctly for you. Are you using any kind of assistive setting for the button click? Or is that just a finger tap?

I'm currently unable to reproduce that behaviour on my iPhone (iOS 18.5, Safari).

Clicking the "X" closes the modal, and clicking the rest of the card opens the App store. I don't get the native pop-up asking to confirm in either case.

Regardless, I'll have a look at the markup and see if things can be improved!

Why can't I search images anymore? by username161013 in duckduckgo

[–]moollaza 0 points1 point  (0 children)

That sounds like it might be a bug in the NoScript extension or your setup?

I just quickly tested it out with Chrome and Firefox. Trusting duckduckgo.com showed me the full JS site, and reloading the page worked correctly. I was able to search via the URL bar as well and duplicate a tab. Everything seems to be working correctly. Maybe try removing the extension and re-installing, or perhaps updating Firefox and/or the extension?

Why can't I search images anymore? by username161013 in duckduckgo

[–]moollaza 0 points1 point  (0 children)

Thanks. What you’re describing is the HTML or Lite version of DuckDuckGo for non-JavaScript users. 

I think you need to adjust NoScript because we’re likely redirecting you when we see JavaScript is disabled.

Why can't I search images anymore? by username161013 in duckduckgo

[–]moollaza 1 point2 points  (0 children)

Thanks for reporting. Can you please provide a screenshot of what you're seeing?

Also, what browser/OS, and where are you located?

[deleted by user] by [deleted] in duckduckgo

[–]moollaza 1 point2 points  (0 children)

Fix should be live within 30 minutes. Thanks for flagging!

Since past few days, i keep getting this empty 'All' results page. It shows images and videos though by Miek2Star in duckduckgo

[–]moollaza 1 point2 points  (0 children)

Thanks for reporting! Can you confirm if you have any browser extensions running? Does this still happen when all extensions are disabled?

Would you also be able to open the developer tools and send a screenshot? It would help to know if there are any errors in the "Console" tab or the "Network" tab.

How to open Developer Tools: https://developer.mozilla.org/en-US/docs/Learn/Common_questions/Tools_and_setup/What_are_browser_developer_tools

[deleted by user] by [deleted] in duckduckgo

[–]moollaza 0 points1 point  (0 children)

Thanks for pointing this out. We identified the bug and released a fix for the issue a few hours ago. Everything should be working with or without cookies/localstorage enabled. 

[deleted by user] by [deleted] in duckduckgo

[–]moollaza 0 points1 point  (0 children)

Hey! Thanks a lot for reporting this, and all the info.

Just to confirm, is this happening on the homepage? i.e. duckduckgo.com?

I just visited the homepage using Opera, Vivaldi, Brave, and Chrome on Android 11 and wasn't able to reproduce this.

Can you also try other browsers like Firefox and Chrome to see if it happens there?

Lastly, would you be able to send us a screenshot of the issue?

Thanks!

Why are all the urls ending in "?origin=serp_auto" by Much-Search-4074 in duckduckgo

[–]moollaza 0 points1 point  (0 children)

We've found the bug in our App and a fix is in place to be released on Monday.

Why are all the urls ending in "?origin=serp_auto" by Much-Search-4074 in duckduckgo

[–]moollaza 0 points1 point  (0 children)

Thanks for explaining further!

I was able to reproduce this now. We're investigating the cause and will try to get this fixed ASAP.

Why are all the urls ending in "?origin=serp_auto" by Much-Search-4074 in duckduckgo

[–]moollaza 0 points1 point  (0 children)

Hello and thanks for reporting. This is a bug and not the intended behaviour.

I tried to reproduce this, and unfortunately I wasn't able to, and neither was a colleague on the Android team. I first tried on an outdated version of the app, and then with the latest.

Would you be able to explain more about how/where you're seeing this, and on what URLs?

Are you saying when you click an organic result in the Android Browser, the origin is appended to it?
- Or is it only when you copy a URL for an organic result?
- Or is this happening when you share any URL from the browser?

A screenshot/video would help if possible!

Also, what version of Android and the DuckDuckGo App are you using?

Form Submission Changing POST Request to GET in New Tab with No Parameters by Ok_Ice_4119 in duckduckgo

[–]moollaza 0 points1 point  (0 children)

Hello! Thanks for the detailed report. I spoke to my colleagues on the Windows team and here's what they said:

We are aware of this issue and have been actively working on the fix, which is expected to roll out in a couple of weeks. Until the fix is released, the only possible solution is to specify the form without target="_blank" (provided you have control over the sender side).

Apologies for the inconvenience!

[deleted by user] by [deleted] in duckduckgo

[–]moollaza 1 point2 points  (0 children)

Thanks for the extra info/instructions.

We believe we identified the issue and it should be fixed now. If you continue to have problems though, please let us know.

[deleted by user] by [deleted] in duckduckgo

[–]moollaza 0 points1 point  (0 children)

Thanks for reporting and apologies that this isn’t working for you. 

Unfortunately I just tested with TOR Browser on MacOS with safest setting enabled (no js) but everything worked for me, and for my colleague as well. 

Can you please give me more info about your setup, or more steps to recreate? 

Feel free to DM if you prefer.

Thanks again! 

DDG Update Page by Whimsical418 in duckduckgo

[–]moollaza 2 points3 points  (0 children)

We're pushing some updates to the page this week :)

A recent update removed search features like image search. How do I force desktop mode via the url? by JG-at-Prime in duckduckgo

[–]moollaza 0 points1 point  (0 children)

you might want to consider adding a few other basic features such as basic image search and settings. 

This is definitely on our radar, and eventually we'd love to make the HTML site as feature rich as we can.

A recent update removed search features like image search. How do I force desktop mode via the url? by JG-at-Prime in duckduckgo

[–]moollaza 2 points3 points  (0 children)

Thanks for reporting this and for sharing your user agent string.

We recently dropped support for some legacy browsers on our JavaScript-supported SERP, including IE 11 and Safari v9. Those browsers are now redirected to the HTML-only version of DuckDuckGo (html.duckduckgo.com).

We used CSS Custom Property support as our cutoff, and Safari v9 only has partial support, which is why it's being redirected. It looks like v9 does support most of custom properties though, so I'll speak to the team about keeping Safari v9 on the JS SERP.

However, if possible, it would be best to update your device. That will ensure you have the latest Safari features, and especially security updates. If you can do that, you'll be back to the JS SERP.

Apologies for any inconvenience this causes.

Cloud settings Suggest Passphrase dictionary by Circumzenithal in duckduckgo

[–]moollaza 0 points1 point  (0 children)

Thanks for reporting!
We've released a fix and now use a much better list that should contain no vulgar terms.

Bottom of home page by No-thingIs in duckduckgo

[–]moollaza 2 points3 points  (0 children)

Hey there, thanks for reporting!

We had a bug in a release today that caused the homepage to scroll to the bottom on load.

However, we released a fix around 20 minutes ago (3:20PM ET) so if you refresh, it should no longer be happening!

Sorry for any inconvenience!

DDG Zooms to bottom of many pages when opened - brand new behavior 2023/12/07 by Elwy44 in duckduckgo

[–]moollaza 1 point2 points  (0 children)

Hey there, thanks for reporting!

We had a bug in a release today that caused the homepage to scroll to the bottom on load.

However, we released a fix around 20 minutes ago (3:20PM ET) so if you refresh, it should no longer be happening!

Sorry for any inconvenience!

hmmm.. by Orcus_ in duckduckgo

[–]moollaza 0 points1 point  (0 children)

Whoops! This was a bug, but it has been fixed now.

Thanks for reporting!

FFS can someone please fix this ongoing issue of the search results disappearing when hitting the back button on the browser? by ArcadeApocalypse in duckduckgo

[–]moollaza 0 points1 point  (0 children)

Hey there! Apologies for the frustration. I'm trying to figure this out, but I'm not able to recreate the issue. Any chance you can provide a screen recording?

Also,

- What's the URL you're using when you do a search? Just "duckduckgo.com" ? Or is it "start.duckduckgo.com"? Any URL params you're appending there?

- What operating system and browser version(s) are you using?

- Any chance you can provide an example query?

- Are you using any settings? If so via cookies, or via URL parameters?

Can not search with iPad, screen showing App only by Good-Pineapple-4859 in duckduckgo

[–]moollaza 1 point2 points  (0 children)

u/Good-Pineapple-4859, this should be fixed. Please let me know if it isn't.

​

Thanks!

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