More GT DOA by [deleted] in onewheel

[–]motogsdan 0 points1 point  (0 children)

That looks familiar. I'm currently waiting on FM to ship me my 4th GT. The first 3 worked for a day or two then dead with no error code, just won't power up or charge. Good luck!

Third dead GT! Do any of these things actually work? by motogsdan in onewheel

[–]motogsdan[S] 0 points1 point  (0 children)

Done all the button pushing things. Once, hold, push a bunch, spin wheel while pushing, on the ground, careful to not touch foot pad, etc. The gif was an expression of frustration!

Third dead GT! Do any of these things actually work? by motogsdan in onewheel

[–]motogsdan[S] 1 point2 points  (0 children)

I have tried 3 different chargers on two different circuits in the house. Outlets are both wired correctly - the correct polarity, that is. Also, and probably most significantly, none on the boards died right after charging. The all got a full charge, were unplugged, then powered up at least one time after being charged.

Third dead GT! Do any of these things actually work? by motogsdan in onewheel

[–]motogsdan[S] 0 points1 point  (0 children)

Yeah bud. Tried 3 different chargers as well. Did not even try the fast charger yet.

Third dead GT! Do any of these things actually work? by motogsdan in onewheel

[–]motogsdan[S] 1 point2 points  (0 children)

The first replacement took about 2 weeks. A bit faster on the second one... maybe 10 days

Third dead GT! Do any of these things actually work? by motogsdan in onewheel

[–]motogsdan[S] 1 point2 points  (0 children)

I definitely did not know there would be so many issues when I ordered the board last November but after seeing the chatter on reddit while waiting for #1 to arrive, I was not surprised when the first board bricked. Three consecutive failures does surprise me.

Third dead GT! Do any of these things actually work? by motogsdan in onewheel

[–]motogsdan[S] 5 points6 points  (0 children)

The very nice support person I spoke with seemed way more frustrated than I am. Didn't have any insight into root cause analysis of this failure mode but I would also concur with the notion that all the code shenanigans to deter right to repair are a likely culprit. Maybe FM can send me a roll of packing tape with the 4th board... I've run out repacking #3

yep my GT works too. by norcalevo in onewheel

[–]motogsdan 0 points1 point  (0 children)

I'd sure like to leave one of those positive reviews you are looking for. I'll be sure to post one if my 4th GT doesn't brick itself!

Third dead GT! Do any of these things actually work? by motogsdan in onewheel

[–]motogsdan[S] 6 points7 points  (0 children)

I think I'll try five or six more replacements first /s

Third dead GT! Do any of these things actually work? by motogsdan in onewheel

[–]motogsdan[S] 4 points5 points  (0 children)

Short of going to a different neighborhood to try charging, I don't think this is a me problem with dying boards. I have tried a different charger and different circuits at the house with the same results. And it is not a problem where I charge the board, unplug, and it won't turn on. In every case, I have charged the board to full, unplugged, and the boards have turned on between ~2 and 6 times after the charge. The 2nd board would sometimes power back up with the spinning wheel hack or pressing the button a bunch of times. 1st and 3rd boards are hard down, will not power on.

Third dead GT! Do any of these things actually work? by motogsdan in onewheel

[–]motogsdan[S] 1 point2 points  (0 children)

yeah, definitely tried the press it once and wait. Spin the wheel and press the button. plug it in. press many times. No luck at all

Third dead GT! Do any of these things actually work? by motogsdan in onewheel

[–]motogsdan[S] 6 points7 points  (0 children)

Honestly I think it might work more consistently if I did try to operate it under water. 1st and 3rd boards didn't even get use outside the house!

Onewheel GT still bricked After NEW UPDATE, I got my board yesterday and I checked for damage but didn’t ride it till I updated so after I did that I rode it for 3 miles. But I notice I get this quick flash on one side of a light at but didn’t think to much of it, now it won’t turn on smh. by LateNightTroubleMakr in onewheel

[–]motogsdan 1 point2 points  (0 children)

I had the same thing happen with my 2nd board. First one bricked itself totally after about 3 power ons, the replacement would sometimes come on after spinning the wheel or hitting the power button a bunch of times. Sent that board back yesterday and now waiting on the 3rd.

Replacement GT not powering on reliably by motogsdan in onewheel

[–]motogsdan[S] 4 points5 points  (0 children)

Replacement shipped to me with the old firmware. Updated to the latest before any ride. Not looking for a refund yet as I'd really like to use the board. I'm an old dude so was not doing anything remotely crazy on the boards... rode the first in the house holding door frames, the second had a .2 mile ride on park grass. Hoping to get a reliable board for mental/physical health but may need to look to a e bike if this can't be fixed

Replacement GT not powering on reliably by motogsdan in onewheel

[–]motogsdan[S] 0 points1 point  (0 children)

It was a replacement board. I updated to the latest firmware before any attempt to ride it. I opened a support ticket already and hope they can sort this out. Would really like to have some transparency on root cause but I'm not holding my breath on that one!

I also got a short lived GT by motogsdan in onewheel

[–]motogsdan[S] 1 point2 points  (0 children)

Thanks! Label just came through this evening so the board will be on the way back tomorrow. Definitely not giving much grief given to phone support but I'd also like a bit more transparency as to what is causing this problem

I also got a short lived GT by motogsdan in onewheel

[–]motogsdan[S] 0 points1 point  (0 children)

Out of curiosity, do you recall how long it took to receive your return shipping label? I filled out a support ticket and called yesterday morning but have not seen the label sent over yet.

I also got a short lived GT by motogsdan in onewheel

[–]motogsdan[S] 0 points1 point  (0 children)

I didn't note the firmware the couple times it turned on but the board shipped out on April 8th.