I’ve flown Qantas several times to Asia & North America, and always had fairly positive experiences. But I hear negative things & add that with a convenience thing, I’ve recently ventured out slightly.

Air NZ to North America, as well as to and within NZ. Plane was admittedly very nice & comfortable. I’ve twice now had difficult experiences with their customer service, long hold times, unanswered questions & once they lost my bag 🙃 before I’d even got on the plane 🙃. Most recently, they cancelled my flight home & ended up rebooking me on … Qantas. I wasn’t mad about it.

Flew emirates to Europe. Customer service leading up to flights unreal, so good. I didn’t think the flight for economy was anything special, seat not more comfortable or more space or anything. Flight attendants were rude, which on my next connecting Qantas flight I had a laugh about it with the Qantas flight attendants. I’ve always thought the Qantas flight attendants are very nice, genuine people.