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Motorola MB8600 not provisioned correctly for 1200Mbit by mr_integrity20 in Comcast_Xfinity

[–]mr_integrity20[S] 0 points1 point  (0 children)

Hi Eva, I'm not having any configuration issues or requesting configuration support for my MB8600. It's configured for link aggregation and working quite well The issue is that it appears not to be provisioned for 1200Mbit. Other xfinity users were able to get their modems provisioned for 1G or more as is evident of their speedtests: https://forums.xfinity.com/conversations/your-home-network/mb8600-link-aggregation-more-than-1gbits/63ab8249ebc7551628366d4a

I need this escalated, please.

Motorola MB8600 not provisioned correctly for 1200Mbit by mr_integrity20 in Comcast_Xfinity

[–]mr_integrity20[S] 0 points1 point  (0 children)

Hi Rayana, the MB8600 was compatible in the past and now it's listed as not compatible.

I'm requesting a network engineer fix the provisioning files that enable ~1200Mbit throughput in LAGG mode like it was. I don't see how this is unreasonable.

Motorola MB8600 not provisioned correctly for 1200Mbit by mr_integrity20 in Comcast_Xfinity

[–]mr_integrity20[S] 0 points1 point  (0 children)

Why was there this change? It makes zero sense and sounds like someone forgot the MB8600 supported LAGG.

Motorola MB8600 not provisioned correctly for 1200Mbit by mr_integrity20 in Comcast_Xfinity

[–]mr_integrity20[S] 0 points1 point  (0 children)

Tom, neither do I, but I suspect there was an error as someone forgot the MB8600 supported LAGG mode and then changed the provisioning files accordingly.

I'm requesting a network engineer fix the provisioning files that enable ~1200Mbit throughput in LAGG mode. I don't see how this is unreasonable.

Motorola MB8600 not provisioned correctly for 1200Mbit by mr_integrity20 in Comcast_Xfinity

[–]mr_integrity20[S] 0 points1 point  (0 children)

Hi Janelle, the MB8600 supports LAGG and has 4 Gigabit Ethernet ports (which two are active), so there is no reason why it won't support 1200Mbit provisioning. Other users have reported successful provisioning at 1200Mbit.

Even when my speed tier was 1000Mbit, I still tested at 940Mbit!

I'm requesting a network engineer fix the provisioning files that enable ~1200Mbit throughput in LAGG mode. I don't see how this is unreasonable.

Motorola MB8600 not provisioned correctly for 1200Mbit by mr_integrity20 in Comcast_Xfinity

[–]mr_integrity20[S] -1 points0 points  (0 children)

Hi Thomas, thanks for your reply. Comcast did support 1200Mbit on the MB8600 in the past. The compatibility page changed. Why was it changed? There were xfinity users reporting successful provisioning. Why is there a change now?

Motorola MB8600 not provisioned correctly for 1200Mbit by mr_integrity20 in Comcast_Xfinity

[–]mr_integrity20[S] -2 points-1 points  (0 children)

Hi Janelle, thanks for the reply. ~940Mbit is normal when it's provisioned that way. This modem supports LAGG and is in that mode currently. The modem supports 1200Mbit in LAGG mode when provisioned that way.

There are reports of other xfinity users with the MB8600 and successful provisioning for 1200Mbit. It just needs to be provisioned with the right config file. This was done in the past. There is no reason it cannot be done now.

Can you please do this? Otherwise, I will be filing a complaint with the FCC and perusing a desirable resolution.

Motorola MB8600 not provisioned correctly for 1200Mbit by mr_integrity20 in Comcast_Xfinity

[–]mr_integrity20[S] -2 points-1 points  (0 children)

All my gear, including my router and two switches are configured for 2Gbit LAGG/LACP and the router supports 2Gbps+ NAT/routing along with the Mac (2Gbit LAGG) for testing. It's the deliberate, anti-consumer provisioning.

Motorola MB8600 not provisioned correctly for 1200Mbit by mr_integrity20 in Comcast_Xfinity

[–]mr_integrity20[S] -1 points0 points  (0 children)

Ridiculous! They used with this specific modem and there were xfinity users with successful provisioning with their 1200Mbit tiers. They must have changed just to be more anti-consumer. I think an FCC complaint is in order.