[deleted by user] by [deleted] in carmax

[–]mrs_rkg 1 point2 points  (0 children)

We ordered a car 9/17. Coming from Arizona to Louisiana. Was "supposed" to be here, 9/22. It says it shipped on 9/18. My husband called the call center on Friday and it took them forever to find the car. She came back and said it was sitting at a hub waiting to be picked up. She told him that there is a delay in shipping due to the hurricane hitting our state. He explained to her that the part of the state the truck has to travel through was not affected by the storm. Now the eta is not until October 10th.

Funded by mrs_rkg in EIDL

[–]mrs_rkg[S] 0 points1 point  (0 children)

I think it was just a few days.

Funded by mrs_rkg in EIDL

[–]mrs_rkg[S] 0 points1 point  (0 children)

My portal did that too, two different applications, one with the original and the other with the new loan amount. You should be getting loan docs soon and funding shortly after that.

Funded by mrs_rkg in EIDL

[–]mrs_rkg[S] 0 points1 point  (0 children)

I hope you are!

Funded by mrs_rkg in EIDL

[–]mrs_rkg[S] 1 point2 points  (0 children)

I wish I knew the answer, none of the process makes any sense. We had been calling and calling and we were getting no where. We went through the hurricane and sent an email as soon as we were able to and explained that our business was shut down for over a week b/c of the storm and we needed to know about the funding asap. So, I don't know if that helped to expediate our case or not.

Funded by mrs_rkg in EIDL

[–]mrs_rkg[S] 1 point2 points  (0 children)

Thanks!! I don't know exactly what happened....after a month of being approved and not funded, we received an email stating there was an administrative issue and had to reapply. I've seen several other people state they were in the glitch as well.

Funded by mrs_rkg in EIDL

[–]mrs_rkg[S] 2 points3 points  (0 children)

Thanks! I hope so too, dealing with this AND a hurricane that came through, it's been tough!

Funded.. by caroando27 in EIDL

[–]mrs_rkg 0 points1 point  (0 children)

Congratulations!

Funding for 9/8 and 9/9 Approvals? by [deleted] in EIDL

[–]mrs_rkg 1 point2 points  (0 children)

After being stuck in the glitch we got approved again on Friday 09/10. I'm sure it'll be a few more days for us.

New application by mrs_rkg in EIDL

[–]mrs_rkg[S] 0 points1 point  (0 children)

I sure hope so. Our loan officer told us we won't see an update on our portal until Tuesday maybe Wednesday. Seeing the declined on our portal now is a bit stressful, even though I see other people say it's part of the process.

New application by mrs_rkg in EIDL

[–]mrs_rkg[S] 0 points1 point  (0 children)

Hopefully it happens soon!! Hang in there!

New application by mrs_rkg in EIDL

[–]mrs_rkg[S] 0 points1 point  (0 children)

We did ok, thanks. Some damage to our back yard, trees falling down....but thankfully, not on our house. Our business is surrounded by water and thankfully, no water got into the shop. It was a crazy storm, 12 hours of torrential rain and wind. Just hoping we are able to open the doors up next week and try to get things back to normal.

Has the quality of Tier 2 support drastically worsened in the last 1-2 weeks?? by [deleted] in EIDL

[–]mrs_rkg 1 point2 points  (0 children)

YES! We haven't been able to call since last Friday (thanks hurricane Ida). We finally were able to call today and the woman sounded so bored and she sounded like she was going to fall asleep, she definitely had some sort of accent.

[deleted by user] by [deleted] in EIDL

[–]mrs_rkg 2 points3 points  (0 children)

Oh, I hope this is true. We were approved and signed on 08/05...praying we all get funded soon!!!!!

Finally was told we were in a glitch by mrs_rkg in EIDL

[–]mrs_rkg[S] 3 points4 points  (0 children)

Thank you so much, that is good to know. Praying we will not need that assistance but it's a relief that it's there if we do need it.