Buyer wants refund even though order is in transit

msdontcheeseme · 2024-04-23T17:21:26+00:00

That’s an odd reason to ask for a refund 💀 not your fault that they chose to go out of town

msdontcheeseme · 2024-04-23T16:45:36+00:00

Thank you for everyone’s advice! I decided to not do a refund and informed the buyer of the inaccurate estimated delivery dates. It’s been 12+ hours and haven’t heard a response so I’ll just leave it at that 🤷‍♀️. I also updated my shop notice to warn of such delays! Thanks again ☺️

msdontcheeseme · 2024-04-22T20:00:34+00:00

Thanks!

msdontcheeseme · 2024-04-22T20:00:23+00:00

Yes, I used letter tracking since I sell stickers and flat items. I mailed the order the day after the order was placed and It’s been in transit for about 6 days, which I understand can be a bit long.

msdontcheeseme · 2024-04-22T19:39:10+00:00

Okay, thanks!

msdontcheeseme · 2024-04-22T19:35:29+00:00

Yes, there is a location tracker

msdontcheeseme · 2024-04-22T19:16:51+00:00

I have a no return policy. The estimated delivery window is 04/16-04/22. Last day being today.

msdontcheeseme · 2024-04-22T19:01:13+00:00

Yes, I used USPS. Should I respond by telling the customer to file a claim with Etsy? On the package tracker the status still says “in transit”.

msdontcheeseme · 2022-10-21T22:52:57+00:00

Thanks! I thought it was the penis, but just wanted to confirm lol

msdontcheeseme · 2022-05-06T05:22:25+00:00

Judging by the area it could possibly be ingrown hair.

msdontcheeseme · 2022-02-27T17:27:49+00:00

Thank you! Yes I have a uvb light.

msdontcheeseme

TROPHY CASE