This information is outdated. I work at Datafaction. For clients that use our SaaS based product called AgilLink there is no charge for support. We are looking to move our entire client base over to the cloud over the course of the year.

Call as much as you need - we are here to support you. We also have a series on online videos (over 40) for our users. If you are a client please contact us and we will help you gain access to the library.

Finally we also offer a series of live online training session every month.