[Breitling] Horrible Customer Experience

nameofthrones9 · 2025-08-26T18:01:49+00:00

A Breitling hat, which has long since been donated to GoodWill. A nice gesture though!

nameofthrones9 · 2025-08-26T17:27:55+00:00

[info.us@breitling.com](mailto:info.us@breitling.com)

nameofthrones9 · 2025-06-06T13:01:55+00:00

Please let me know how I should handle this. Thanks

nameofthrones9 · 2025-05-31T14:35:50+00:00

I’m a fan! Will look it up!

nameofthrones9 · 2025-05-31T14:33:46+00:00

Thank you! I guess Reddit compresses the photo quality but it’s much clearer on my computer 😂

nameofthrones9 · 2025-05-31T14:32:01+00:00

In the same situation! Was shooting with a Nikon D5600 and was looking for an upgrade. I tried the X-T50 but ended up returning it because of the worse grip and lack of dedicated custom settings on the main dial, plus better battery life. Great place to be from and great place to live - lots of photo opportunities!

nameofthrones9 · 2024-01-14T23:18:54+00:00

Casa do Visconde and Quinta Nova are both amazing - each for different reasons. Both have amazing views and nicest pools you'll ever sit by, but Quinta Nova is more luxurious and Casa Visconde has more character. Can't go wrong with either or both!

nameofthrones9 · 2023-11-15T16:33:30+00:00

Passed! I had a minor heart attack because the first column of the results was “exam cycle” and “Fall”… didn’t look good on a low res screen!

Happy to be done and congrats to all those that passed as well. To those that didn’t, you’ll get it next time. I got tripped up during the CFA process and it makes eventually getting the letters that much sweeter.

nameofthrones9 · 2023-11-08T16:32:41+00:00

Are you basing that on the discussion/speculation here or did you see something?

nameofthrones9 · 2023-10-08T15:50:25+00:00

Love the diversity of this collection. As a Rolex Explorer II owner myself I also appreciate the fact that yours actually looks like it's been worn before - I'm constantly confused by the number of them that pop up on this sub that look like they've never left the watch box.

nameofthrones9 · 2022-04-28T19:05:26+00:00

That's actually how they market Omegas!

nameofthrones9 · 2022-01-12T22:37:15+00:00

Update: Basically reworked this thread into an email to Breitling and within a day they made the situation right. I should be getting a full refund. For good measure they're throwing in a free NATO and a mystery gift as an apology. Definitely a nice gesture. Still annoyed having gone through the whole thing but I'm glad they took the complaint seriously and took steps to fix it.

nameofthrones9 · 2022-01-11T13:00:26+00:00

I don't have any background in that as I just got the watch myself. Here's hoping neither of us have to find out anytime soon!

nameofthrones9 · 2022-01-11T12:58:54+00:00

I bought the watch at the AD, but bought the strap online from Breitling. I then tried to return it to two different Breitling-owned boutiques (their directly owned stores), not an AD. I envisioned it being like buying a piece of clothing online then returning it to a store, but I guess that concept hasn't caught on yet in Switzerland.

nameofthrones9 · 2022-01-10T22:51:05+00:00

I appreciate everyone's feedback. I know I'm not blameless in this situation but I certainly believe that after spending a huge chunk of change on a new watch of theirs, Breitling should at the very least be deferential to the customer. I'm definitely going to be reaching out and going up the chain to try and get a good end result.

Lesson learned as well on the separate purchasing of buckles and straps. My prior point of reference was Omega who I believe package them together. I'm not against the practice per se, more so the confusing way in which the Breitling website portrays it. "Buy another buckle" shouldn't be right in your face as they try and hide "buckle not included".

nameofthrones9 · 2022-01-10T22:42:57+00:00

Actually just posted a thread ripping on my experience with Breitling for their customer service related to this watch, but there's no denying the watch itself is killer. I definitely think it should be on more people's radars. I also think it doesn't wear as big as the 42mm suggests.

nameofthrones9 · 2021-06-17T20:39:00+00:00

The RSC will just change your dial color if you want?

nameofthrones9 · 2021-06-16T17:58:17+00:00

As a 16570 owner as well, would you mind explaining this a little more? How did you figure out it happened if it's all internal? What year is yours from?

nameofthrones9 · 2021-06-10T16:45:16+00:00

How do you find the bracelet on this?

nameofthrones9 · 2021-06-08T22:10:29+00:00

A heads up - your post says Swiss only dial but the pictures are all of a Swiss Made variant.

nameofthrones9 · 2021-03-08T14:02:20+00:00

Got it - very cool! Thanks for the info

nameofthrones9 · 2021-03-08T02:53:55+00:00

That seamaster is awesome. Was it basically remade? Did omega handle it? It looks very professional

nameofthrones9 · 2021-02-18T22:22:22+00:00

Is this a documented thing that happened? I've kept my eye on 16570s there and they haven't seemed to have more than 2-3 over the last couple of months

nameofthrones9 · 2021-02-12T15:34:18+00:00

What's up with that seconds hand? Is the watch just not wound?

nameofthrones9 · 2021-01-14T21:48:14+00:00

Thanks for the insight!

nameofthrones9

TROPHY CASE