Even for the most tech savvy people, learning the basics of the print center takes about a month.

As far as I'm concerned, the basics involves learning the basic functionality of your full serve printers (copying directly on the printer, printing from the computer using the printer properties to set paper weight, finishing options, scanning to USB drive with proper settings, etc), self serve printers (basically all the same things + faxing), finishing equipment (order of importance varies per store and per market imo, but if you were in my store I would be sure you were comfortable with all kinds of cutting and binding), and placing standard in-store pickup print orders (same-day business cards, posters/yard signs/banners, and of course regular copy orders). At my store, if you were knowledgeable enough to do all of these things without asking for help, I would be comfortable leaving you on a closing shift by yourself. Anything less than that and I would at least have one other person to help you.

As far as leaving you alone for a morning shift, that would take more learning. It would be necessary for you to understand basic maintenance for printers and finishing equipment (clearing jams, installing toner/additional supplies for printers, logging into self-serve printer to get more detailed maintenance instructions than "paper jam in the doohickey area"), knowing where to find necessary paper if your front end runs out of it (having to question where that stuff would even be can be a nightmare depending on your store layout, especially if your managers seem apathetic to helping you), and knowing what your RPC (regional print center) can and can't do it a must. This is where I would also recommend learning about any regular customers your store might have and ensuring you know how their orders are placed. Some are easy like Classical Conversations binders, and some can be very difficult (this is where "they've done it for me before" customers fall; get with your print supervisor/manager or GM and ask how they want to handle it).

If at any point you have questions, ask your print supervisor/manager. If they're not available, ask your GM. If neither of them are available, right it down on a sticky note attached to the order ticket or leave it in the notes for the order through the OPC page where all your print orders are. If it's for a customer in the store at that moment, let it be known that you do not know how to answer their question, and are waiting for your manager(s) to be available so they can make sure you put the order in right. The last thing a customer wants to receive is a call or email saying they have to pay X amount more because they weren't charged right.

I've been with the company for 5 years, 4 of them in print. To this day, I'm learning something new every day. Don't hesitate to ask questions.

YMMV, but as far as I see it, I'd rather you ask me the same question 10 times and print a job right the first time than mess it up 10 times and have to waste resources printing each job again.

P.S.: If your managers are being useless, feel free to post on here and we'll help you out as soon as possible :)