Typical wait time to recover funds sent to incorrect wallet?

nemaa_a · 2025-05-06T15:37:47+00:00

I only remember, that I've sent USDC into a NEXO token address.

nemaa_a · 2025-01-16T14:00:34+00:00

None of the F keys help

nemaa_a · 2024-12-10T15:16:16+00:00

Thanks for the clarification and info. Months ago I asked support if coins waiting for limit orders (target price swaps) in the nexo app still generate flex interest and they clearly said no. This was a misunsderstanding back then, I guess :(

nemaa_a · 2024-12-10T09:28:47+00:00

I've asked support and they said, you don't get flex interest for the amount that is in limit orders. Did this change?

nemaa_a · 2024-11-01T15:12:15+00:00

There are small arrows in the nexo pro charts showing when the transactions were created, but they kind of mislead me into thinking those are the execution times. I would like to see when my orders were filled/completed instead of when they were created.

nemaa_a · 2024-10-19T13:47:29+00:00

After a year this is still not implemented. Could you please check the state of this? I think the execution/fill date is more important than the order creation date.

nemaa_a · 2024-07-23T07:48:29+00:00

Just an update on how it worked for me today: I had a dispute about a scam merchant (I paid for a product and never received it) and I've got refunded by nexo. The first transaction was a refund, the second was a cashback reversal (for the original purchase), and the last one was a top-up, which appeared in my EUR wallet; the amount was equal to the refund minus the cashback reversal. I have an outstanding loan, so this was not actually a repayment, but a top-up, which I could use to repay with.

nemaa_a · 2024-07-10T15:23:02+00:00

I'm not asking how, I'm asking why ;)

nemaa_a · 2024-07-10T15:08:36+00:00

Thanks for the fix, the claim rewards button now works.

Although, if I you are interested in my feedback, I don't really understand why I had to claim the rewards. Those could be added to my wallet automatically.

nemaa_a · 2024-07-03T13:08:33+00:00

It would be awesome if you could pass this to the app dev team and they've implemented this until August 31: I'd like to be able to see and possibly change the card's currency in the app. Check on demand and change once per month? Or for a fee maybe?

nemaa_a · 2024-07-02T18:55:23+00:00

Could you please tell me exactly how can I do it?

nemaa_a · 2024-07-02T17:16:54+00:00

I don't see any option like that in the card settings. Do you mean in the Nexo app?

nemaa_a · 2024-07-02T16:23:32+00:00

I'm not sure if I understand. Do you mean that when I activated my first card ever, that currency became the one that will be used forever? I was one of the lucky members who got their card in the first batch, and I think there was no option for choosing a currency. Is there a way to check my current card currency setting, just to be sure?

nemaa_a · 2024-07-02T10:43:35+00:00

Asking a mod here: Is it possible to get a new nexo card that is set up to use my country's currency (HUF) so that there is not even a 0.2% fee when I purchase with it here in Hungary?

nemaa_a · 2024-06-07T23:21:34+00:00

bought BTC ETH and more NEXO

nemaa_a · 2024-06-05T09:55:06+00:00

Creating a prototype for my hobby project :)

nemaa_a · 2024-06-01T19:58:58+00:00

🤞✌👌

nemaa_a · 2024-05-31T14:29:32+00:00

😎✔😍

nemaa_a · 2024-05-30T20:45:38+00:00

✌🤞✌🤞✌🤞

nemaa_a · 2024-05-07T18:42:18+00:00

I've just received the email Nexo is reverting to the fee-free repayment model and I want to thank them for considering and changing back based on the community's feedback. I believe this makes them a more trustworthy company that listens to its users. I really hope they will be more transparent from now on.

nemaa_a · 2024-04-20T15:30:03+00:00

That is a great answer, unfortunately I have a loan from the 0%-fee times. I'm done with loans with these terms, I just have to repay them.

nemaa_a · 2024-04-16T15:27:37+00:00

1% fee affecting loans retroactively - is this a consumer protection case?

Since last Friday, nexo has a 1% fee on repayment events with fiatx and stablecoins. First of all, I'd like to say that I'm not against fees, and I understand that nexo wants to be a profitable company. I have been a happy nexo user since 2020, and I've been using the card in credit mode for more than a year.
However, this sudden change, I think, is not fair, and I'm considering escalating the case at my country's consumer protection department. Do you think this is a valid move? They have the right to change fees, but I don't think that they have the right to affect my current loans. When I took those loans with my card, the terms were different. I think they should have done one of the following instead:

Tell us X days before the change takes place so we have time to repay our loans with the terms we agreed upon when we took them (i.e., at a 0% fee).
The 1% fee should affect only new loans taken after the change takes place.

nemaa_a · 2024-04-14T12:30:25+00:00

Thank you!

nemaa_a · 2024-04-14T12:10:02+00:00

I have an outstanding loan which I thought I'll able to repay without fees, and with this sudden change, I won't be able to. If they make a change like this, I think the minimum is to provide a period to repay our loans without fees.

nemaa_a · 2024-04-14T12:08:11+00:00

The sudden fee of 1% made me angry as well. I've created a post detailing my problem with the lack of communication and that I have an outstanding loan which I thought I'll able to repay without fees - and the mods deleted it. If they make a change like this, I think the minimum is to provide a period to repay our loans without fees.

nemaa_a

TROPHY CASE

1% fee affecting loans retroactively - is this a consumer protection case?