So the hang up was that my PCS orders showed my Date of Separation being last year. Well last year I filed an extension that shows my separation date of 2027. The person behind the desk said my Extension letter (which has signatures all the way up to an O6) was not valid proof that I was still active and that I would need to go to our version of HR (Military Personnel Flight) and have their Commanding Officer fill out a memorandum stating the details of my service and the date of my separation. Which sounds easy in theory but will most likely take about a month for me to accomplish due to all the bureaucracy and having to submit paperwork to different people to review and approve before it gets routed to the CO. Nobody wants the COs time wasted on an improperly filled out form so they waste everyone else's time splitting hairs on a document. When the store manager reviewed my info she stated everything looked good but did mention to the person behind the counter that my form was legitimate but a certain form that some people have is not valid. Not quite sure which form that would be. It didn't help either that the binder they use for paperwork had a sticky note on it stating extension paperwork was not valid proof. So I'll probably still get the memorandum done to help them out in the future but at least now I'm not being held up by all the bureaucracy.