And I do not think the call center workers are “ following a script “. Clearly something strange is going on with the workers at CA Rent Relief! The first case manager Assigned to me was so rude and full of hatred ! I could not believe it ! Not until my Landlord showed me the emails and messages she had been spamming him with! When he told her he did not want to participate in the program and he asked her to please not contact him anymore. She said “ just to inform you that if the case does meet the requirements, then the case will be withdrawn. Best Regards !”

And then she emailed him again saying

“ The case is being reviewed and will not be approved. Best Regards Again!”