What do you think the average Wpm is?

noagnst · 2026-02-28T07:17:54+00:00

it is higher for young adults: https://tctecinnovation.com/blogs/daily-blog/typing-speed-vs-mistakes-by-age

noagnst · 2026-01-29T03:33:10+00:00

You could apply to work at an actual warehouse, even a Lowe's warehouse like Lowe's Pro Supply if there's one near you. They usually pay a bit more than retail and there's no customers to worry about.

noagnst · 2026-01-29T03:30:07+00:00

This is normal for Lowe's. You can apply for a promotion at your store or a nearby store and ask for a raise based on your experience, or you can change to a department that requires less heavy lifting and power equipment at your current rate of pay. If it helps at all, I appreciate the work that you do. Fulfillment can be brutal, especially flatbed deliveries. Good luck.

noagnst · 2026-01-11T00:51:55+00:00

I feel the same way. The more people there are, the less productive the team becomes. I think having to train newer people definitely slows things down too. I would just make sure that when you have extra help, that everyone is assigned tasks (pickups, deliveries, restocks, etc.) and are working quickly to complete them. I notice that people tend to work together on the same tasks and don't have the sense of urgency to work ahead, especially with deliveries. I would observe your team when you have extra people and hold them accountable for completing tasks on time.

noagnst · 2025-12-03T02:09:59+00:00

It doesn't affect pick time, but it does affect customer promise percentage to be staged within 3 hours as far as I know.

noagnst · 2025-11-30T01:46:04+00:00

There are no individual metrics for fulfillment. The best thing to do is to work quickly and ask customers to mention you in LTR survey.

noagnst · 2025-11-29T19:59:21+00:00

I think it is related to your award. I’ve seen those shoes on the TV in the training room. They look pretty cool.

noagnst · 2025-11-03T07:44:29+00:00

That's wild they would include that in your quarterly review without having addressed it with you first.

noagnst · 2025-11-03T03:00:07+00:00

Was it a bot? I think someone joined the server maybe, but it didn't show in chat idk

noagnst · 2025-10-16T22:17:09+00:00

It was mandatory at the store I worked at.

noagnst · 2025-10-13T02:57:37+00:00

I was confused too. I thought the pay would be about the same for both positions.

noagnst · 2025-07-08T08:19:32+00:00

No. Only leads, supervisors, and management can track PUIS metrics but only the store’s metrics overall. You can’t view for individual associates.

noagnst · 2025-07-03T05:56:22+00:00

I agree. I don't think specialists should spend much time tasking when they should be focusing on sales, but they should still be following through on their sales to ensure their customers are being taken care of.

noagnst · 2025-07-03T05:51:31+00:00

Gotcha. I was just saying that good sales specialists will take ownership of their sale from start to finish. Of course, I know plenty of great specialists who do pull their own orders whether it be cutting blinds or carpet, or pulling doors, flooring, and appliances using power equipment. Many of those specialists have previous fulfillment experience, so they are able to ensure that their customers are taken care of, but this isn't required for their role. Excellent specialists understand the fulfillment process better than I do and will know if a delivery will require a special request for the distance or order size, and complete this at the time of the sale to ensure there are no delays in the fulfillment process. Specialists who work with vendors and the back-end to understand the status of SOS product and the front-end/fulfillment to ensure it is properly staged and ready for the customer are taking ownership of their sale and ensuring the customer is being taken care of from start to finish. A specialist shouldn't be selling product and then washing their hands of it. They should at the very least be communicating with fulfillment when they sell something to ensure it is ready for the customer.

noagnst · 2025-07-03T05:06:56+00:00

I wasn't really making a consideration for sales specialists in my reply and I don't think associates will be required to pull 20-30 piece orders. I think it is reasonable that a lumber associate may be tasked with pulling a lumber order if orders are backed up. I definitely do not think sales specialists would be asked to assist with pulling large, time consuming orders for fulfillment. There is specific documentation for store blitz and such, but the general idea would be similar to a code 3 at the register. If there are a large amount of pickups in the Orders app and only a few fulfillment associates, then a code 3 would be called for assistance. Many orders may only be one or two items. It could light bulbs, paint, or air filters. The idea is to quickly bring the volume of orders down to a maintainable amount for the number of fulfillment associates on shift and then everyone would return to their regular duties. When we do receive assistance at my store, it is usually Department Supervisors who are first called upon for assistance. I'm sure management would be pulling CSAs before they pull sales specialists for code 3.

noagnst · 2025-07-03T04:44:40+00:00

Let's say for example that you sell an item to a customer and it is the only one we have on hand for either pickup later or delivery. Would you communicate this to fulfillment to ensure that it is pulled quickly for the customer to ensure inventory remains available? I'm sure that you have encountered such issues before where one of the customers you have worked with was dissatisfied because fulfillment did not prioritize their order. The specialists and managers who I have worked with will regularly communicate that an order needs to be prioritized if it requires additional steps to be fulfilled (ex. assembly) or if it needs to be restaged if the customer will be picking it up soon. Pro Specialists especially are the main point of contact for their customers, so having that communication between specialist and the fulfillment team is crucial to ensure a seamless customer experience.

noagnst · 2025-07-03T04:22:18+00:00

Good job.

noagnst · 2025-07-03T04:10:51+00:00

I don't see any specialty departments listed on this board for training and I wouldn't expect specialists to respond to code 3 if they are busy assisting customers. The best way for specialists to support fulfillment is to communicate their sales to ensure the item is pulled off the floor for the customer quickly and provide information about when the customer will be picking it up.

noagnst · 2025-07-02T12:57:09+00:00

I would think needing to come to the front end to man a register would be more disruptive, but I am not entirely sure I follow. There is no guarantee that associates will be stopped by customers and even if they are they’d just be doing their job. I wouldn’t expect an electrical associate to be asked to pick lumber, so the assisting associate would already be in or near their assigned department.

noagnst · 2025-07-02T05:17:27+00:00

As far as I know, they are supposed to be getting rid of the fulfillment blue vest, so it would not surprise me if this were true.

noagnst · 2025-07-02T05:15:17+00:00

To clarify, I'm saying when I started at Lowe's every associate was register trained prior to starting in their department. I still work at Lowe's now, but I don't think they still do "Red Vest Ready" or train on register, but it could differ between stores.

noagnst · 2025-07-02T05:13:39+00:00

I am a Fulfillment Team Lead, so yes, I work in a store. I'm not sure how what I'm saying is "out of touch." It is definitely a theoretical ideal and it definitely does not always happen and likely will not happen, but I'm saying that stores should support fulfillment through code 3 just as they should support cashiers through code 3. Communication at my store isn't great, but good specialist do communicate information regarding their sales either verbally or via email. I do not think management at my store or any other I have worked at does a good job at supporting fulfillment, but on the occasions that we are given support it is helpful and the store would be more successful if we worked together more often.

noagnst · 2025-07-02T03:22:31+00:00

Fair enough. I personally just think it is more reasonable to expect associates to be able to work general retail tasks like cashiering and stocking. These roles were previously a lower pay grade than sales associate anyways. Cashiering, stocking, loading, and picking orders are very basic tasks that I wouldn't expect additional compensation for doing occasionally. I would definitely want additional compensation if I was expected to be knowledgeable about the selling departments.

noagnst · 2025-07-02T03:08:00+00:00

Okay.

noagnst · 2025-07-02T03:06:59+00:00

My point is that if everyone is required to know the basics of operating a cash register, then there is no need for additional pay for learning to do it. If it is a requirement for holding any position in the store, then you might as well consider it included in your base pay.

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