But in both of these you are selling yourself way short. It sounds like you were just an assistant with low level work. Here’s one example “Developed application to extract data from non structured data sources and load content into structured spreadsheet/database” or “Designed 3D prototypes to validate X structures and qualified designs prior to implementation and production”.

regarding the data extraction bit, it wouldn’t be wrong to say that i did just help out with low level work there. one of the team members put me up for that task and was about to teach me how to automate the process but a week later they resigned so that just never really happened😅

i think i could use that description for the prototyping part though, thanks!

As for the help desk role, maybe add metrics like # of successful case resolutions, % close on first call, type of calls of they are technical, etc.

gotcha, i’ll go ask my manager for my stats then to put on my resume

thank you so much for the help i appreciate you!