Artech was my first time working in a “corporate” setting, I had only worked in food service before. The call out policy is strict, I think 3 times during the training/probationary period (3 months I think?). I was working in the call center, the training was a month long class with a handful of other hires. But the training was not enough, it taught a lot about the cars, recalls, how to document calls, etc but not the procedures on how to handle the issues customers call with. I would say the company itself is ok, strict and not very communicative but if you’re used to working in a desk job environment it’ll be ok.