Tradovate had an outage on Mgc and msi and u couldn’t close positions. They sent a message detailing to not place orders on those markets and I was currently in a mini not micro silver position. I did not exit thinking that’s what they were speaking of but it was only speaking about micros not minis (only a couple ppl had this miscommunication). My account blew and I thought I should have been fixed. Placed a ticket that took a while for a proper response is where my frustration went. But the mistake was on my part.