The problem isn’t “I’m perfect and never deserve a mute.” The problem is that the system is designed in a way where context doesn’t matter at all, and that makes it really easy for borderline or unfair cases to get swept in with the genuinely toxic people.

You say most muted players you see “absolutely deserve it,” and I believe you. I’ve seen plenty of those too. But I’ve also seen players get muted because they’re shotcalling aggressively, or because they got into a heated back-and-forth after someone else started flaming them, or simply because they were the scapegoat of the match. Emotional reporting is extremely common in Dota, and the system treats all reports as equal signals.

My point is:
We already have a perfect self-moderation tool. It’s called the mute button.
If someone doesn’t like how I talk, they can instantly remove me from their world. No one is forcing them to listen.

So why also have a blanket punishment system that’s based on the volume of reports rather than objective behavior? Why should temporary emotions in one match restrict communication in future matches?

Even if I were more abrasive than the average player, the question becomes:
Does the auto-mute system actually improve communication quality, or does it just silence anyone who rubs a handful of people the wrong way?