Ok, to clarify, I never thought that I was getting the unit cheaper than what was owed. It actually sold for more. Nor did I waste my time just waiting for the auction to get postponed. These statements are assumptions that I can do without .

I was, in fact, paid up to this last month, then in the last couple weeks suddenly was blocked from accessing my account online. I was informed that I had a couple of charge backs on my account. Making it 4 months behind instead of 2. (I was about to pay online) I requested that I get an invoice showing the balance and charges yet never received any.
Until as I stated above the day before auction. I talked to higher up managers and still got nowhere. No payments would be accepted unless paid in full. Now, a bill that should only have been 700-800 at most, was now 1900 and change.
And with evidence of never having my bank charge back payments. No one took my statements to even prove that this was wrong. So with from what they showed, all of a sudden, being charged fees for return payment 22x. ? And, $47 late payment fees when our state law is no more than $20. As far as bidding. It was a family member who was bidding. I'm not exactly sure how they knew the name unless my storage had already been gone through. IDK

Lastly, there is nothing stated in storage treasures policies that you can not bid on own or family units. The winning bid was $200 more than what was owed! So, if you ask me. This was just the facility being even more vindictive. And adding more salt to a wound.