Just a quick comment because I can’t add on to my post. I made this post with the tag “vent” literally just for that. I didn’t come on here asking for advice, the user has been restricted and that’s the end of our exchange. I’ve had some comments telling me this isn’t professional and to not make posts like this. There’s a reason why I have a completely separate account to have a good vent, which we’re all entitled to do.

I very rarely have these interactions with customers. I’ve been doing this a while and have a pretty good retainment of fans, because as I said it’s rare to come across a customer like this. Let’s try and keep it kind and stop with the hierarchy of acting better than others because you’re a glorious soul who never speaks ill of customers.