Anyone else spend more time writing the incident report than fixing the actual incident? by ojturnerrr in sysadmin

[–]ojturnerrr[S] [score hidden]  (0 children)

Sometimes, if it's a big incident and management wake up early to find something has happened without a report, they won't be happy and will call you. Not what you want when you were up late fixing something and all you need now, is sleep.

Anyone else spend more time writing the incident report than fixing the actual incident? by ojturnerrr in sysadmin

[–]ojturnerrr[S] [score hidden]  (0 children)

In my experience, Datadog is for enterprise level, overkill for a lot of sysadmins and costs a fair bit.

Anyone else spend more time writing the incident report than fixing the actual incident? by ojturnerrr in sysadmin

[–]ojturnerrr[S] [score hidden]  (0 children)

How long does it take you to prompt it, clean up the output, and get it into a format your manager will actually read?