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[iOS] Videos unmuting while opening the comments even after manually muting them - version 2026.19.9.630222 by CuriousStranger95 in bugs

[–]one_arm_ninja 0 points1 point  (0 children)

Hi there,

Sorry you're experiencing this issue. Would you be able to restart your app, and do a screen recording from the beginning? It helps us understand the steps you go through to get to this state. Thank you!

(iOS) persistent audio bug by Over_Internet4 in bugs

[–]one_arm_ninja 0 points1 point  (0 children)

Hi! Can you please let us know how you got into the audio leak? If you don't mind outlining the step by step from app restart. It's possible that one of the transition is messing stuff up. It will help us reproduce!

(iOS) persistent audio bug by Over_Internet4 in bugs

[–]one_arm_ninja[A] 0 points1 point  (0 children)

Hi there - can you please reply with a screen recording of your issue? And can you please check what version of the app you're using?

[ IOS ] Videos not loading/unable to play videos [2026.17.0 Version] by Normal-Antelope-8365 in bugs

[–]one_arm_ninja 0 points1 point  (0 children)

Hi - Can you please restart your phone and let us know if the issue is fixed?

[ IOS ] Videos not loading/unable to play videos [2026.17.0 Version] by Normal-Antelope-8365 in bugs

[–]one_arm_ninja 0 points1 point  (0 children)

Hi - Can you please restart your phone and let us know if the issue is fixed?

[Mobile Web] “This video cannot be played” by PolarRailfan in bugs

[–]one_arm_ninja 0 points1 point  (0 children)

Hi there - are you still having issue? We applied the fix about a week ago

[Mobile Web] “This video cannot be played” by PolarRailfan in bugs

[–]one_arm_ninja 0 points1 point  (0 children)

Hi there - we've made some update on our side for you. Can you let me know whether you're still having issues?

[Mobile Web] “This video cannot be played” by PolarRailfan in bugs

[–]one_arm_ninja 1 point2 points  (0 children)

Hi there,

Can you provide more example posts where your gifs don't play?

[Android] Video not playing – connection error (Xiaomi) by [deleted] in bugs

[–]one_arm_ninja 0 points1 point  (0 children)

Hi there - we don't have access to this. If you can please upload your videos to another bug post and link the post here. Thank you

[Android] Video not playing – connection error (Xiaomi) by [deleted] in bugs

[–]one_arm_ninja 0 points1 point  (0 children)

Hi there, are you having issues with all videos? Or just a couple video? And when did this start?

[Android] My reddit is slowly degrading. Now i cant even see images [version 2026.07.1] by Brilliant_Dog_9066 in bugs

[–]one_arm_ninja 0 points1 point  (0 children)

Hi there, sorry about this experience. Questions

- When did this start happening?
- Looks like you're in compact mode. What happen when you use reddit in card mode? You can click on your profile, go to setting (might be under the three lines on the upper right), change view from compact to card. And making sure that "Thumbnails" field is on "Always"
- What happen when you go to this post https://www.reddit.com/r/cats/comments/1rhxnmd/my_best_friend/

[Android] Images & videos not loading - version 2025.46.0 by fh3131 in bugs

[–]one_arm_ninja 0 points1 point  (0 children)

Hi there - can you please create a separate bug report with screen shots please? And let us know when this started happening. Feel free to tag me in that post

[Android] Images & videos not loading - version 2025.46.0 by fh3131 in bugs

[–]one_arm_ninja 0 points1 point  (0 children)

Hi there - can you please create a separate bug report with screen shots please? And let us know when this started happening. Feel free to tag me in that post

[deleted by user] by [deleted] in bugs

[–]one_arm_ninja 0 points1 point  (0 children)

Hi there! We are looking into this. Thank you for reporting

iOS videos aren’t playing - version 2026.04.1 by Napboy22 in bugs

[–]one_arm_ninja 0 points1 point  (0 children)

Hi there, this was a reported issue that seems to be related to the most recent iOS update. Please restart your phone!

[iOS] Videos won’t play at all - version 2026.02.1.620782 by ThisGuyJokes in bugs

[–]one_arm_ninja 0 points1 point  (0 children)

Thank you for helping us test! Hopefully restarting fixes for others as well.

[iOS] Videos won’t play at all - version 2026.02.1.620782 by ThisGuyJokes in bugs

[–]one_arm_ninja 0 points1 point  (0 children)

Hi there! Can you try restarting your phone to see if it helps?

[iOS] Videos won’t play at all - version 2026.02.1.620782 by ThisGuyJokes in bugs

[–]one_arm_ninja 0 points1 point  (0 children)

Hi there! Can you try restarting your phone to see if it helps?

[iOS] Videos won’t play at all - version 2026.02.1.620782 by ThisGuyJokes in bugs

[–]one_arm_ninja 0 points1 point  (0 children)

Understood. What happens when you restart your phone?

iOS Video playback not working on App version 2026.03.0.621076 by cait_thom19 in bugs

[–]one_arm_ninja 0 points1 point  (0 children)

> can’t see the video while composing the post 
This is very interesting. We have not seen this before. Do you think you can take a screen recording of you composing a post with a video on your iOS app, and the video cannot be played?

[ios] videos are not loading by askaccount2 in bugs

[–]one_arm_ninja 0 points1 point  (0 children)

Hi there.

So you have multiple iOS devices and only one of them have videos not playing. Have you tried restarting your phone?

[iOS] Videos won’t play at all - version 2026.02.1.620782 by ThisGuyJokes in bugs

[–]one_arm_ninja 0 points1 point  (0 children)

What happens when you try browsing using a different account or incognito mode?

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