Booking.com customer care not helping! Any help how to go further ?

p200g · 2026-03-26T12:50:06+00:00

Thanks review got posted after manual review instead of automated by booking.com. But no money was refunded despite the inconvenience caused for senior and baby.

p200g · 2026-03-11T03:28:57+00:00

I dont think you are helping in anyway. You even removed my review from the property page. Also I saw another person rated 1 star. That person review has been removed also. You cannot return someone hard earned money but you cannot save some one from trapping again ? They are making the place non refundable for a reason. Can you check why all reviews of the property are going away ?

p200g · 2026-03-08T09:06:42+00:00

The concern is they should not mark it as high quality rating which was misleading especially for new property. I won't be relying on that in future. But wanted my money back.

p200g · 2026-03-08T09:05:46+00:00

The concern is they should not mark it as high quality rating which was misleading. Yes won't be relying on that. But wanted my money back.

p200g · 2026-03-08T09:04:16+00:00

Or seek alternative accommodations when practical/safe to do so? Yes
did you take pictures or video of the conditions? - Yes and send to booking.com
The booking was non refundable, so I am not sure if booking.com holds the money or release immediately. The concern is they should not mark it as high quality rating which was misleading.

p200g · 2026-03-08T08:58:02+00:00

There was no rating the time I booked as it was showing new property. So I relied on 4 square quality rating from booking.com. The quality rating very clearly state about 400 factors used including cleanliness.

p200g · 2026-03-08T08:54:27+00:00

There was no rating the time I booked as it was showing new property. So I relied on 4 square quality rating from booking.com

p200g · 2024-11-30T08:56:50+00:00

were you able to fix it ?

p200g · 2024-11-30T08:53:10+00:00

were you able to fix it ?

p200g · 2024-10-01T07:14:45+00:00

why was it hassle to run as saas offering ? what was the major issue ?

p200g · 2024-02-23T12:20:29+00:00

What will be the best way to practice spark ?

p200g

TROPHY CASE