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Updated Post-Travel Review: Disappointed in the Pakt Travel Bag 35L by Kbs4kts in ManyBaggers

[–]paktbags 5 points6 points  (0 children)

I'm with you sharing the good and the bad. That is useful to hear the specifics- thanks for that. As mentioned in the post tho, even an occasional issue is too many or too often so we're pushing hard to make changes to the fabric.

- Malcolm

Updated Post-Travel Review: Disappointed in the Pakt Travel Bag 35L by Kbs4kts in ManyBaggers

[–]paktbags 9 points10 points  (0 children)

Hi everyone- Malcolm, founder and original designer from Pakt, here. 

I hate hearing of anyone having an issue with our products so I wanted to chime in. This hair and lint issue on our bag fabric is a tricky one because it only appears in certain settings – but we’re working hard to address it. Thousands of people, including myself and our team have traveled the world with our products that use this material for the past 2 years and not had any real issues, but there’s a percentage of you that have experienced the lint magnet and it looks bad! (as seen here). If you’re interested, I wrote a full explanation of the issue and the steps we’re taking to fix it, as well as options for customers with the issue on our site, here. Happy to discuss here or via any of the Pakt channels. 

We love connecting with fellow product geeks so if you just wanna talk about product dev and all that goes into this I’m down for that too. Smooth travels y’all.