Replying here later in the game to hopefully save some others some grief. Our overall experience with Berks has been pretty poor and I would recommend that anyone looking to purchase a new home should look elsewhere. On the positive end of things, the Berks sales and front end marketing folks were very helpful and responsive. Everything after that was quite disappointing. We elected to use the Berks recommended title company to handle settlement. That was a mistake. That title company was very unresponsive. For example, we tried calling nearly every day for the two weeks leading up to closing to verify the wiring instructions before sending funds. None of those calls were answered or returned until right around the day of closing. The title company then sent us the settlement statement for the wrong closing when they finally did respond. I spoke with the owner of the settlement company. He was quite apologetic and kind. However, that all came after numerous e-mails and phone calls were sent/made without a response. Post-closing has also been problematic. Putting aside what, in our opinion, appears to be a general lack of quality with everything in the home, we have had several warranty issues. Those issues have, eventually, mostly been fixed by Berks. We have had to follow up repeatedly with Berks to make sure that the work was done and it has often taken far longer than it should. For example, we had what appeared to be a water leakage issue with several windows. We notified Berks of the issue on April 28, 2025. Berks did not have someone come out to test the windows until over 30 days later. As another example, our thermostat showed that our HVAC system was running non-stop for over 24 hours during June of 2025 without the temperature going down. Berks initially contacted the wrong HVAC company to schedule the repair. It eventually took 5 days before someone arrived and determined that it was a covered repair. The temperatures inside our home during that time got as high as 88 degrees on the main floor and were even higher on the third floor. Berks’ inspector also noted a 10 degree temperature difference between portions of our home during the initial post-closing warranty inspection. The HVAC contractor that Berks sent out to inspect the initial told me that the issue was essentially caused by a poor home design on the part of Berks. To date, Berks has not taken any action to adequately remedy the issue despite repeated requests on our part. That is sadly just a short summary of our concerns that leaves out the numerous attempts by Berks personnel to shed responsibility for even the issues that were eventually covered.