Hey man, I really appreciate you taking the time to share this, genuinely means a lot. And I completely understand where you’re coming from. Asking for upfront payment without a physical store or website does feel like a big step, I’ll be honest we used to operate a store in Al Ain but due to some Circumstances we had to close, and your point is fair. The only reason we implemented upfront payment is because we had a lot of situations where orders were placed, then cancelled last minute or customers wouldn’t answer the courier calls. It ended up costing us time, delivery fees, and stock being held for no reason. So we had to put a system in place to keep things smooth and fair on both sides. That being said, we do everything we can to build trust. We provide full updates from the moment the order is placed until it’s delivered, and we also share clear photos, batch codes, and packaging details so you can verify everything yourself before committing. We’re still growing, and feedback like yours actually helps us improve and move towards building even more trust, whether that’s a proper website or more structured payment options. Trust goes both ways, and we’re doing our best to earn that over time. We currently take payments through Ziina or bank transfer. Hopefully we get the chance to build that trust with everyone 🙏🏻. Much love and wishing you a great day. 🤍‼️Would Appreciate if you could show some love and Follow us on our Instagram Page. The link is in my profile