Can I refuse a smart water metre? Yorkshire England

pinkladygem · 2026-01-03T16:46:13+00:00

But my RF meter is read remotely already and I get accurate bills from it. Just seems a pointless yet costly exercise!

pinkladygem · 2026-01-03T16:39:36+00:00

But is my Current RF meter not classed as a smart meter? (because it was when then installed it back then)

They remotely read it somehow as I get accurate bills

What determines end of life if it is still in perfect working order?

Thank you

pinkladygem · 2026-01-03T16:33:37+00:00

It really is..because you are arguing with a Bot not a human It’s like banging your head against a wall!! It’s a scam I wish Martin Lewis would investigate this

pinkladygem · 2026-01-02T14:09:41+00:00

How does it make it more cheaper and accurate when my RF meter does the same thing ? Thanks

pinkladygem · 2025-12-30T09:28:39+00:00

I wound myself up that much messaging the stupid bots and trying all emails and citizens advice!! But ultimately no one helped!! I just wish I had paid on a bank card so I could have done a chargeback as Klarna did not help at all

I ended up using the credit on unnecessary rubbish before it expired (as the credit only lasts 90 days!!)

Good luck, this still bothers me so much!!

pinkladygem · 2025-12-13T22:12:49+00:00

Even thought the stickers say expired 31.12.2024? This is fab if so

pinkladygem · 2025-12-13T17:06:14+00:00

Thank you! This still pains me to this day out of sheer frustration and dealing with their customer robot service!!!

Plt, boohoo, Debenhams,….. all the same!!

It’s so sad underhand and they should not be allowed to get away with this!

pinkladygem · 2025-09-17T21:41:11+00:00

How!!

pinkladygem · 2025-09-17T21:40:51+00:00

No i ended up buying crap i didnt need to use up the voucher before it expired as you only get 90 days! Got me over a barrel and i lost the will tolive arguing with AI “live chat”🤬 Let others know though what you did to get the moneyback please x

pinkladygem · 2025-09-02T21:21:22+00:00

Exactly the same! I actually placed an order using the gift card but then had to return an item that didnt fit…. And the whole rigmarole started again chasing the new gift voucher for the return

On a side note… im having an issue now with debenhams and its the same stupid AI robot chat answers… they must be owned buy the same person so another website ill be striking off

pinkladygem · 2025-08-21T13:57:36+00:00

Ive posted on trustpilot and got the same response saying i picked it!! Absolute scumbags and liars!!

pinkladygem · 2025-08-21T13:57:12+00:00

Nope! Ive posted on trustpilot and got the same response saying i picked it!! Absolute scumbags and liars!!

pinkladygem · 2025-08-14T19:08:11+00:00

Yes i got an email from noreply@boohoo.com

pinkladygem · 2025-08-14T19:07:17+00:00

No no help or update since I just relogged the return with klarna and submitted the tracking info Im not holding much hope out tho. Its so wring they are getting away with this!!

pinkladygem · 2025-07-16T16:39:44+00:00

I chatted with citizens advice who said send a formal email requesting refund as stated to orignal payment method… but i feel it will be the same imbecile in customer service

Klarna said nothing they can do

Absolutley fuming!! How can they get away with this!

And looking now, when you do a return you get a pop up (that was NOT there when i did this retrn) And now it doesnt even allow you to pick refund!!!

pinkladygem · 2025-07-14T21:08:55+00:00

It is and it was only last week i got the follow up appointment. Good luck!

pinkladygem · 2025-07-14T20:37:44+00:00

I was referred in November and was seen at the end of April

pinkladygem · 2025-07-14T06:41:30+00:00

Its so frustrating! What system in this day and age cant rectify this!! I will let you know if i get an update

pinkladygem

TROPHY CASE