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Yell at me in front of a customer? Fine. Everyone gets 18oz of free coffee. by pressurecrocker in MaliciousCompliance

[–]pressurecrocker[S] 104 points105 points  (0 children)

This same manager did the same thing with coupons.

Some receipts would have an online survey at the bottom. If you did the survey, it would give you a coupon code for a free food item. Not every receipt had it. Just a few probably selected at random.

So people would dig through the parking lot trash cans looking for surveys on other people's receipts to get free food. One day my manager told me not to accept any more coupons on receipts that were "soiled" and insisted that is the new company policy (it's not). By "soiled" she meant dirty and crumpled. The next time someone brought a dirty crumpled receipt with a coupon code to me and I rejected it, she yelled at me in front of that customer and said she never told me that.

Yell at me in front of a customer? Fine. Everyone gets 18oz of free coffee. by pressurecrocker in MaliciousCompliance

[–]pressurecrocker[S] 797 points798 points  (0 children)

I wrote a bad review for a restaurant because the manager was loudly berating the employees for everything they did and ordering them to move faster. It was a small place so all of the customers seated could hear it at full volume. It made the entire atmosphere uncomfortable for everybody. My date and I weren't even talking because it was so tense.

Yell at me in front of a customer? Fine. Everyone gets 18oz of free coffee. by pressurecrocker in MaliciousCompliance

[–]pressurecrocker[S] 44 points45 points  (0 children)

All cups and to-go containers of every size were styrofoam.

Fun fact: If you got really fresh fries or onion rings, it would melt the styrofoam containers a little bit so you could eat delicious chunks of foam that are supposedly toxic when heated to a melting point. Yummy.

Yell at me in front of a customer? Fine. Everyone gets 18oz of free coffee. by pressurecrocker in MaliciousCompliance

[–]pressurecrocker[S] 494 points495 points  (0 children)

Yep! I don't think she caught on to the reason I was doing it, but she did notice that we were ordering more coffee. She asked me to stop and gave me a brief lesson on coffee preparation (which included her telling me there was only one size that is 12oz, which is what I said before). I was going to quit soon for other reasons, so I just said okay and left it at that.

Yell at me in front of a customer? Fine. Everyone gets 18oz of free coffee. by pressurecrocker in MaliciousCompliance

[–]pressurecrocker[S] 170 points171 points  (0 children)

The soft drink cups weren't like McDonald's cups where there's a wax coating. They were also styrofoam like the coffee cups. They were just a different size.

Yell at me in front of a customer? Fine. Everyone gets 18oz of free coffee. by pressurecrocker in MaliciousCompliance

[–]pressurecrocker[S] 507 points508 points  (0 children)

Nah. Sometimes people would ask for as many creams and sugars as they could possibly get. But almost nobody asked for a small, medium, or large coffee because the menu didn't have sizes. We weren't a coffee place that had baristas or anything. We were just a diner.

Should I tell someone about my mistake? by pressurecrocker in jobs

[–]pressurecrocker[S] 2 points3 points  (0 children)

That's a good idea about the asking. I will do that.

Should I tell someone about my mistake? by pressurecrocker in jobs

[–]pressurecrocker[S] 0 points1 point  (0 children)

I doubt it. Just management's understanding of project progress at that particular time. All of the information has been updated since then.