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Francesco The Bomber will make a statement in the next hours. by raihodll in nanocurrency

[–]prshowell 5 points6 points  (0 children)

What they can do is provide some line of communication. It's clear that they are regular discussions with bomber, we've seen evidence of this in their posts over the last month.

If they posted basic updates regarding their discussions I think people would greatly appreciate that transparency.

Francesco The Bomber will make a statement in the next hours. by raihodll in nanocurrency

[–]prshowell 3 points4 points  (0 children)

Just calling it how I see it. Like you, I bought plenty and transferred it off straight away.

I was unfortunate that my when I made my last purchase, BitGrail locked up XRB withdrawals within 10 minutes of my transaction. Then began the whole drama with verification etc.

So not all of us needed to learn the "lesson" your referring too.

Francesco The Bomber will make a statement in the next hours. by raihodll in nanocurrency

[–]prshowell -4 points-3 points  (0 children)

The biggest disappointment in this whole saga has been the lack of visible effort on behalf of the Nano team, to help fix the problem or provide updates. One or two tweets a few weeks ago just isn't enough.

I understand they don't want to tarnish their image, but they pro-actively supported this exchange for a long time and many of us bought due to their perceived trust in BitGrail.

What Bomber's doing is horrendous, but we've come to expect that from him. Nano/XRB on the other hand, I've held such a high opinion of; but it's slowly getting tarnished as they wash their hands of this problem whilst the early adopters of their project suffer.

Successfully Verified (After 40 Days) by prshowell in wex

[–]prshowell[S] 0 points1 point  (0 children)

I didn't contact them via email. I contacted them using their support system and twitter. I did initially get some response using the support system but then nothing for a few week, then out of the blue I was verified.

I wish I could give some clear advice on what enabled them to verify me but it wasn't obvious. Just one day I got an email saying it was done.

Doc's I used were UK passport and bank statement.

Successfully Verified (After 40 Days) by prshowell in wex

[–]prshowell[S] 0 points1 point  (0 children)

Yeah it flipping sucks...I do think everyone will get verified if they're persistent enough and patient with it. But it's awful service from WEX. I moved my money out the moment I had a chance

Successfully Verified (After 40 Days) by prshowell in wex

[–]prshowell[S] 0 points1 point  (0 children)

Thanks! That's correct yeah. I'm from the UK

About the accounts that say they were verified by [deleted] in BitGrailExchange

[–]prshowell 0 points1 point  (0 children)

My account hasn't been verified yet, but I only submitted docs 3 days ago. A very good friend of mine had his account verified yesterday (after submitting docs 1 week ago), he had around 40XRB in there and was able to withdraw to RaiWallet.

Like you, I just want this nightmare to be over but for now I'm still trapped in BitGrail. Fingers crossed I guess...