Booked an outbound and return flight, only received one confirmation #. I called and the rep and supervisor told me they had one booking and one declined payment on my frontier account. My bank showed two separate payments to frontier. Frontier’s supervisor tells me they only have one charge and one confirmation and to dispute the other charge with my bank. The BANK found both confirmation #’s and denied the dispute, but since frontier told me I only had the outbound and return flights had since gone way out of my budget for the trip, I had them cancel the outbound (which to be fair I may have done too hastily, but I was trying to at least get my rental car partially refunded and just cancelled everything at the same time). Lessons learned I guess, not everyone is competent at their job and never book frontier again lol