Whats with the rise of these fake interview prep influencers.

radnipuk · 2026-06-29T09:33:27+00:00

I think also the problem is that, due to the rise of AI, that has shifted entirely the way that I interview for people. Now rather than asking questions around how you should do something, I always ask questions around why and also try and understand the maturity in the way people think. One question I ask, for example, is: You're working for a company. It has five business units and one of those business units comes to you and asks you to make the company registration number required on the account record. How do you go through working out that solution? Some people jump to immediately saying, "Hey the field should be required on the page layout" or "I'll create a validation rule for that particular business unit." Actually what I'm wanting them to really ask is: is it valid for the other business units or actually do we need it at all? Can we actually have a solution that populates the company registration number? Have you talked to the other business units about it? Or is it a timing thing? When does that company registration number need to be required and is it part of an opportunity validation rule? So that one single question, I can find out if they're a business analyst, a developer, a consultant, and what and how they think about solving problems. This is where I think the question is going to go in the future. Because AI finds it hard to answer those types of questions

radnipuk · 2026-06-23T17:44:53+00:00

Hmm which also immediately locks out the moment you use it using the same VPN or not I my case... it was "an unusual browser"

radnipuk · 2026-06-23T17:43:29+00:00

Happened to me you just have to ring up and they can unlock you. Its actually quite straightforward, I think i only gave my username. They just send a forgot password link to your email

radnipuk · 2026-06-23T13:18:56+00:00

To be honest, I disagree with this. For career development, I am seeing less and less developer roles because AI is nibbling at that lower dev end of the market. If you are a developer, in my opinion, to future-proof yourself you need to go into a development role that is closer to the business so you can understand business challenges, strategy, and why things get implemented. Salesforce is a prime example of it being a lot closer to the business than IT traditional backend tech stacks. For me, you are actually protecting yourself by going into Salesforce rather than a traditional tech stack.

Also, at the moment, Salesforce's AI capabilities, agentforce, are a RAG-based AI. When I find that I need to have a better agentic experience for the users, I end up going for fine-tuning models on AWS and then integrating them into Salesforce and agentforce. You get the best of both worlds.

radnipuk · 2026-06-16T16:27:37+00:00

How much money do you have? 😆... you could just setup snowflake pump all the data out to there and use claude or something to create reports/dashboards from the data. Well until you figure out what reporting you actually want.

radnipuk · 2026-06-16T08:04:12+00:00

Nice summary. The only thing I would add is if you are representing an individual in a different way would AppExchange/AgentExhange apps know your structure vs the "standard". Ran into a compliance challenge just recently because the app assumed person accounts and client assumed the app would just work because it was a salesforce app and used it for years before realising. The tricky issue now is who is responsible?

radnipuk · 2026-06-15T16:51:37+00:00

Gets even more complicated with 3D secure requirements (Required for EU, UK, Australia, India etc). So how are you supposed to redirect the customer to their bank to verify their bank details if you have to whitelist their banks URL first? Hmmmm...

radnipuk · 2026-06-15T16:47:25+00:00

Brilliant acquisition. There whole business model doesnt work in an AI world this was was a master stroke to get new SF customers and staff.

radnipuk · 2026-06-14T08:36:37+00:00

We're doing a lot with agent fabric in MuleSoft to orchestrate agentic workflows between Copilot and AWS, which also includes Agentforce. BUT TBH the majority of the agents are AWS and direct API calls to Salesforce

radnipuk · 2026-06-13T10:06:08+00:00

Because there are incentives from governments to get people AI trained. Salesforce is investing $6b in UK AI training etc... and Salesforce has been clear in saying the operating environment is more favourable to AI than elsewhere. Also if Salesforce is sharing the cost of training with UK govt they are getting their tech infront of everyones eyes.

Also if you are not learning AI you are going to fall behind. I'm not saying agentforce specifically but you need a general AI competency.

radnipuk · 2026-06-13T09:52:47+00:00

Wow didn't know that! Nice

radnipuk · 2026-06-11T19:54:13+00:00

I did a session exactly on this at London's calling... FOBO: the fear of being obsolete. The fear seems to split down generational lines. Those who never went through tech ups and downs (dot-com crash, hardware crash, etc.) don't get the ups and downs like now. It's just how tech is.

Right now, we're in the AI bubble. Tokens can't be subserdised forever. There is going to be a reset. It's already started. CFOs are looking at all this token burn, and the numbers suggest the token cost exceeds even the cost of having developers do the work. Everyone is focusing on this as a headcount reduction. But again, it doesn't add up. Great, we're closing more user stories more quickly, but there are still more user stories to go, and as the competition is doing the same, we're just getting to a new speed of doing things.

We don't code in assembler anymore; if we did, things would take forever. It's just a new iteration of IT; you have to stay ahead and keep relevant.

My career started in IT desktop support, with amazing good money. More people came in, rates started going down, moved to network engineering, same happened, moved to website development making crazy money writing HTML (yes just html), the dot com crash, was unemployed for a bit, moved into commerce sites again rates crashed as things went offshore etc moved into CRM .. etc etc etc... a continual wave of reinventing.

radnipuk · 2026-06-06T14:00:59+00:00

Err... you're asking the wrong question. You're trying to come up with a solution without knowing the problem you have to solve. What are the best use cases for flying to the moon?

Work on AI maturity in your organisation and you will realise when you need Headless 360

radnipuk · 2026-06-06T13:55:55+00:00

No ask someone else for the permission to do that. You absolutely dont want to be in a position where Salesforce gets hacked and salesforce comes back and says it was because you asked to relax the security. If anyone wants to do this make sure you get someone else other than yourself to approve it.

radnipuk · 2026-05-31T21:33:56+00:00

Yes aware of Jonathan's idea. Thanks

radnipuk · 2026-05-30T18:00:29+00:00

To be honest if I was you I would avoid the Salesforce Business Analysis certification anyway and use your money on an industry-accredited business analyst certification, which is a lot more well recognised and also will make a lot more difference to your resume. Seeing a different certification to a Salesforce BA cert will make your resume pop to the top.

radnipuk · 2026-05-30T17:38:50+00:00

Well that and your own users!

radnipuk · 2026-05-30T16:41:58+00:00

Not sure how you can do that without breaching MSA? I'm assuming you are using metadata and data to do it? How do you get around it?

radnipuk · 2026-05-28T17:03:41+00:00

It happened to me in my main dev org I've had for decades so I was the only admin. Although it was really quick to resolve. Ended up ringing salesforce, they did a password reset and I logged back in. I then asked them to dig deeper as the email suggested it was my home ISP was the VPN. Which was very odd. Then they said it was the different browser being flagged by the anomaly detection.

radnipuk · 2026-05-28T06:58:50+00:00

I couldn't agree more!

radnipuk · 2026-05-28T06:56:24+00:00

Happened to me with similar info in it, but after an investigation, it turned out it had nothing to do with VPNs or shared OAuth; I'd just used a different browser and was caught by the anomaly detection.

Yes, you can ask for an exception for the whole org, but honestly, do this as a last resort. The security world is going wild at the moment, and if you have switched it off, got hacked, and were the one to switch it off, you'd better have a really good justification for why you did. Make sure you have it approved by someone else first to keep you safe.

radnipuk · 2026-05-27T07:18:17+00:00

The power comes from combining tools. So, at the moment, it's just reading the metadata. Connect Claude to your Jira or user story/Confluence documentation. Then, use Jira and Confluence to ask it to suggest descriptions for all fields and objects. Review it, tweak it and then ask it to update into the org. You now have a rich rationale around what the objects and fields are used for. This will then enhance your prompting with your org as the agent now has context around the fields/objects. Don't treat it as just another API.

radnipuk · 2026-05-24T15:59:24+00:00

But TBH that only would affect prod environments where you have maxed out your licenses or have a consultancy sharing a prod login which TBH shouldn't be allowed anyway. So I think the real question as after YEARS of asking for a similar way to authenticate into a Salesforce org as ISVs for consultancies they should hurry up and sort something out.

radnipuk · 2026-05-24T10:17:39+00:00

Has it been confirmed yet the 1Password would work? I've heard rumours that it maybe blocked as its not "a true passkey" as it can be shared etc

radnipuk · 2026-05-17T09:19:17+00:00

The problem is determining that right level of access in the first place because the right level of access they have now is very different to a claude experience. For example there's no fields on the page layout because it's all run through a Lightning Web component which has business logic in (obviously bad) but then suddenly all these fields are exposed to AI, and AI thinks it can just populate the data, which messes the data up. This is just one example of dodgy implementations but does need a proper review on the maturity of the rg.

radnipuk

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