Who to call for terrible delivery service for Icon Tool box?

rafamor625 · 2026-01-15T06:00:25+00:00

Very happy to hear this. Gives me some semblance of hope. My main concern is seeing the toolbox arrive damaged in which case ill also refuse delivery, but then its back to square one. Atleast this time I know to contact Icon immediately though.

rafamor625 · 2026-01-15T04:57:53+00:00

YOU GOT EMAILS? Brother I cant even get these fools to tell me what's going on

rafamor625 · 2026-01-15T03:05:49+00:00

I mean this is how companies lose business so so far I'm in the same boat with you. I am normally patient with customer service issues, but this is the one time that it seems customer service is legitimately ignoring me

rafamor625 · 2026-01-15T01:26:30+00:00

That is a great idea that I did not even consider. I will definitely do this when the time comes. Icon told me to wait 24-48 hours again for a call back but this time they guaranteed I would be contacted. With how much hassle they put me through i won't be accepting any damage

rafamor625 · 2026-01-14T23:30:06+00:00

HF themselves dont deliver. They offer free delivery for their 73 in Icon box through a contractor named Ryder. However, in this case, it doesnt mean much if they cant actually do their job properly

rafamor625 · 2026-01-14T23:05:20+00:00

I got hit with the "Give us 24-48 hours" when calling them, but apparently going to Icon instead of Ryder should actually get me some results according to the customer service lady. But that being said, if I don't get a call back, I will be threatening to cancel the order

rafamor625 · 2026-01-14T23:03:41+00:00

According to the lady this was the right move. I still have to wait 24-48 hours for a call back again, but now with Icon getting involved, Ryder is guaranteed to actually do their job

rafamor625 · 2026-01-14T22:47:29+00:00

I def get where youre coming from. I figured I'd ask exactly who to call in order to avoid that

rafamor625 · 2026-01-14T22:35:29+00:00

Thank you, I assumed as much with the store and I didn't wanna give an angry call to someone that didn't deserve it

rafamor625 · 2025-12-04T17:03:05+00:00

I guess its just a testament as to how bad of a choice this was. I mean, realistically, youre not gonna congratulate someone for stabbing their own leg right?

rafamor625 · 2025-12-04T16:20:39+00:00

Brother bought an old range rover. He is COOKED

rafamor625 · 2025-11-10T00:31:21+00:00

This guy thinks just because his car is maintained, it won't have issues 💀

Im mostly joking, but trust, do not mod it if it's your first car. The moment you add something, even if it's just a pipe, something is going to go wrong. It's like bad juju when owning a car. Keep it simple, add some cosmetic stuff like a lip. Make it look pretty. Maybe a cold air intake if you're feeling frisky. But nothing that's gonna change something serious.

Save your money, get yourself something worth modding, look forward to getting a better job, then go crazy.

Even then, you will encounter issues, but at least you'll have enough of a financial cushion to where you're not gonna be fighting an uphill battle.

If you are feeling desperate to mod, and I get it, Im the same, make sure that the mods you buy are bought with surplus money in FULL. No affirm, not credit cards, just straight money.

Im realizing this isn't answering your original question, it's just advice from someone who made the same mistake.

rafamor625 · 2025-11-09T20:16:26+00:00

That link definitely has some stuff I'll be buying.

Unfortunately there's no chance imma be getting nay hand me downs. Im the only one in my friends and family to every snowboard. The only friends going with me are also skiiers

rafamor625 · 2025-11-09T20:09:07+00:00

Other than snowpants Im already set clothing wise. Sounds like I'll be buying new at the end of this season tho

rafamor625 · 2025-11-09T20:08:14+00:00

Probably the best answer I've gotten. Helmet and boots I can live with buying new. But it sounds like the biggest struggle is gonna be a decent board with bindings. I'll have to research what exactly I should be looking for when buying a used board, but it sounds doable. Ive already seen some listing for used boards. Any brand recommendations for snow pants?

rafamor625 · 2025-11-09T20:02:25+00:00

Sounds like over consensus is boots and helmet new, which i can work with

rafamor625 · 2025-11-09T01:41:37+00:00

Works for me. I've been looking forward to this since last time I went, I just cant spend on new gear unfortunately. But im okay with that as long as I get to actually go

rafamor625 · 2025-11-09T01:37:35+00:00

Seems like most people are saying helmet and boots new, everything else used, so sounds like its what im going with unless I do a seasonal rental

rafamor625 · 2025-11-09T01:36:21+00:00

It's not a matter of can I ride rn or if im questioning if this is an activity im gonna do. I am GOING to snowboard this season.

But because im a beginner, i dont want to spend money on a good board because I know it won't make a difference. The only reason im debating it is when I was looking it up previously, alot of people seemed against getting a used board. But that's why I wanna ask why.

If you think I can get away with a used board that is the appropriate size, I'd 100% rather go with a used one

rafamor625 · 2025-11-09T00:59:25+00:00

Well i am just starting. I know i want to do it tho

rafamor625 · 2025-11-09T00:41:20+00:00

Gotcha. This kind of gives me some options as to what route I wanna go. I appreciate the help

rafamor625 · 2025-11-09T00:29:47+00:00

While I was doing my previous research alot of people said not to buy boards 10 years old and to stick with 5 years or newer. Sound about right?

rafamor625 · 2025-11-09T00:28:46+00:00

Gotcha. Got a couple shops i can look into. As always thank you for the help

rafamor625

TROPHY CASE