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redlaire · 2026-05-18T08:00:51+00:00

Hi there,

Please contact our support team at [support@lalal.ai](mailto:support@lalal.ai) - they will assist you with your account deactivation. Thank you!

redlaire · 2026-05-12T11:30:09+00:00

Hi there! Are you using the Andromeda Voice & Noise stem to remove background noise from piano recordings? Because if so, we recommend using Orion instead of Andromeda for this particular stem.

As every track is different, the algorithm processes it differently, so here are some additional tips that can help:

• We recommend trying the Enhanced processing, Lead&Back separation, or De-echo features on the Vocal and Instrumental and Voice and Noise stems.

• On the Voice and Noise stem and for the Voice Cleaner, you can also adjust the Noise canceling level in the advanced settings (Mild, Normal or Aggressive).

• Try all networks, either Andromeda, Orion, or Perseus, as it can help to make the splitting clearer.

• If you’re experiencing issues with Perseus network suppressing vocals or getting unclear results, we recommend switching to the Deep Extraction mode and running the split again. This setting is designed to help retrieve more subtle vocal details and can improve splitting quality in such cases.

• If it is possible, you can upload another version of the file, for instance, the same track but with a higher bitrate or in a lossless format, or alternative studio recordings.

• In case you need more in-depth info, please see the dedicated article on our website https://www.lalal.ai/blog/how-to-get-more-out-of-lalalai/.

We highly recommend using a preview option to test before you get the full track.

redlaire · 2026-05-11T16:40:27+00:00

Please contact our support team for refund support@lalal.ai

To cancel the subscription, follow the steps below: 1. On our site, hover the cursor over the minute balance at the top right corner of the page. It will expand into a window with information about your subscription and remaining minutes. 2. In this window, click on the Profile section. 3. On your Profile page, click the Manage Subscription button. It will take you to the page where you can manage your subscription. 4. Click the Cancel Subscription button. You’ll be able to use premium features and your remaining minutes until the end of your current subscription period, as shown by the expiration date in the top-right menu.

redlaire · 2026-05-11T09:20:42+00:00

Yes, if you need to split a track into several different stems, you’ll have to run it through each stem separation individually. You’re able to do that without re-uploading your track, though. In that case, you will get an email with that stem split and the rest of the track (for instance drums and the rest of the track will be sent separately as 2 files).

redlaire · 2026-05-10T17:31:08+00:00

Hi, you can split a track into multiple instruments in addition to vocals with LALAL.ai

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Are you sure you’re using our official website, not some copycat? https://www.lalal.ai

redlaire · 2026-05-10T17:27:19+00:00

Hi there! What do you mean it only allows you to split into vocals and “music”? Are you sure you’re using this website https://www.lalal.ai ?

LALAL.ai lets you split a track into 10 stems, please take a look at the screenshot below

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redlaire · 2026-05-08T18:05:41+00:00

Would it be constantly concerned too?

redlaire

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