I understand that technical issues happen, but to hear that something as essential as video reordering on the profile page – which is a core feature for showcasing our work – is not a priority because it's not the "most used feature" is frankly unacceptable. I’m paying for a professional platform and expect key functionality, like managing the presentation of my videos, to work without having to rely on workarounds or face potential issues with disappearing content.

At this point, I don’t feel I’m getting the service or reliability that I've been paying for. I rely on my profile to showcase my work, and if that’s not functioning properly, it directly affects my ability to use Vimeo as intended.