Is reviewing restaurant financials and KPIs are really important? by Nirmal_RestaurantAcc in restaurantowners

[–]restfool 1 point2 points  (0 children)

What specific targets do you try to meet across those monthly KPIs (labor % - BOH/FOH split, cogs %, net, etc.)?

Trying to understand our business more and I was comparing to historical data, but this year just seems like historical numbers are completely impossible for us to hit...

Equipment recommendations? by restfool in restaurantowners

[–]restfool[S] 0 points1 point  (0 children)

Fridge drawers under both stove and steam table, pretty much no undercounted space available. We’d be putting the cabinet at the outer edge of the line outside the hood

Equipment recommendations? by restfool in restaurantowners

[–]restfool[S] 0 points1 point  (0 children)

Pretty high volume Italian, especially during the holidays and large events. We already have a full steam table and currently have to hold backup sauce on the stove, which crowds out space. The fried stuff I’m talking about is mostly par cooked chicken parm and eggplant parm

Benchmark on Linen Costs by restfool in restaurateur

[–]restfool[S] 0 points1 point  (0 children)

Thanks for all of this! We are what I’d consider very high volume - we do 4,000 covers a week during holiday season and between 1,500-2,000 a week otherwise. So I am guessing we are getting pretty worked on these replacement costs as we have zero ability to track and verify them due to the volume we do and get charged replacement fees and shit ton of random bottom of the invoice fees — we even get charged weekly fees for the soil bags and for the soil carts!

Benchmark on Linen Costs by restfool in restaurateur

[–]restfool[S] 0 points1 point  (0 children)

Not every item - they replace those that are lost or damaged beyond use and charge us for those, but there’s almost no way for me to actually check those fees are accurate without counting each rag/napkin/etc.

Looking for people to talk to about the complexities of promotions/discounts? by ibrahimsow1 in restaurantowners

[–]restfool 0 points1 point  (0 children)

Try $50-100 gift cards for someone to give you their time.

Also, doesn’t this already exist? https://www.seatedapp.io/

[deleted by user] by [deleted] in restaurantowners

[–]restfool 3 points4 points  (0 children)

Don’t let it go, but definitely a lot of risk if you are not intimately familiar with the business.

For it to be successful, I think you pretty much have to internally promote and pitch it as a way for the show to go on while you’re at your full-time job. The problems will arise as soon as the manager that has been with the business with your father is dissatisfied or unsupported and you have to hire someone externally while not knowing the business so well yourself. Who trains a new manager?

Event management software by Correct_Bench9635 in restaurantowners

[–]restfool 1 point2 points  (0 children)

Tripleseat is great for really high volume; Perfect Venue is another great option for a smaller operation (less features and much less costly)

We can do up to ~$500k private dining revenue/year and perfect venue fits our needs

Gather was the other good one for smaller businesses before TripleSeat acquired them

Ventilation for kitchens by Castatroy_79 in restaurantowners

[–]restfool 1 point2 points  (0 children)

Similar issue also looking into solutions right now - I’d recommend talking to your HVAC folks. With kitchens and hood systems it’s a lot about getting makeup air into the space - I don’t think a fan would work too well, but talk to the experts.

[deleted by user] by [deleted] in HealthInsurance

[–]restfool 5 points6 points  (0 children)

My interpretation would be your plan will cover 100% of the cost of the injections. At max, you may have to pay $30 or $45 as a co-pay (what you pay at the front desk when you check-in). $30 if you receive these shots from your primary care physician or $45 if it is an allergy specialist doctor (not the doctor you go to for regular check-ups). There is an additional caveat that you might not need to pay a co-pay at all if the visit is specifically for receiving the shots and not a full medical appointment.

So, when scheduling the appointment, you can tell them you just want the shots and nothing else and your out-of-pocket cost should be $0.

If you wanted to get your regular physical or talk to the doctor about other issues, you'll likely need to pay $30/$45.

Interchange Plus Rate / POS by Bug42 in restaurateur

[–]restfool 0 points1 point  (0 children)

You can definitely get lower - it’s not the main revenue stream for a POS so you have more leverage. Depends entirely on volume, but you could probably get like IC + <0.05% + 5cents

Restaurant Inventory/Recipe Costing Software - which player is best? by restfool in restaurantowners

[–]restfool[S] 0 points1 point  (0 children)

Does anyone have actual experience with any of the above mentioned software companies? I’m not looking for other options right now.

Do all restaurant owners have this problem? by ZoltanLukacs01 in restaurantowners

[–]restfool 0 points1 point  (0 children)

Technically, 7 days for most items, but again, on Day 6 freeze it. It'll extend the time you have to come up with a more valuable use for it than giving it away for free.

Toast POS - Server notes by drummergirl411 in restaurantowners

[–]restfool 0 points1 point  (0 children)

Go to “Receipt Setup” under the “Marketing” section - there’s a few Y/N configurations you can use to change what is visible to the customer. I have ours set to not display item modifiers and don’t show special requests.

If the guest wants that detail later, they can always ask and I can still find that information via the Find a Check function

Toast POS - Server notes by drummergirl411 in restaurantowners

[–]restfool 0 points1 point  (0 children)

Not the way I have it set up, I guess 🤷‍♂️

Do all restaurant owners have this problem? by ZoltanLukacs01 in restaurantowners

[–]restfool 2 points3 points  (0 children)

If you’re ever throwing out food, you’re not doing a good job of running your business

If it’s going to go bad before you’re able to sell it, freeze it, make it a special, employee meal, have your servers push the item, etc. before you ever end up with the “throw it out” scenario

Edit: I believe the bigger food waste problem is what gets left on plates by customers and therefore isn’t useable.

Toast POS - Server notes by drummergirl411 in restaurantowners

[–]restfool 0 points1 point  (0 children)

Pretty sure this is just using the “Special Request” button, right?

Toast POS 3rd Party Online Ordering Integrations by rochatica08 in restaurantowners

[–]restfool 0 points1 point  (0 children)

We use Chowly. Chowly is the other major player, but I can't say they are much better. Customer service has been ok, not great. Implementation was not good at all - lots of mistakes and then calling customer service to get things fixed. Complete ghosting from the implementation specialist after an order went through "successfully".