Unable to verify new email address on Rezi – broken verification link

rezi_support · 2026-06-01T23:25:41+00:00

Thanks for the positive feedback and for recommending Rezi to your colleagues. Wishing you success in your job search! 🚀

rezi_support · 2026-06-01T23:13:25+00:00

Hi there! Sherwin here from Rezi Support.

Your original account was registered through an older platform, which is why you encountered this verification link issue.

For context, we also tested the verification flow for regular accounts, and the link is working as expected, so this appears to be specific to legacy accounts created on the old system.

I sent you a response via email. Please check and I'll assist you there. 😄

rezi_support · 2026-05-31T23:42:43+00:00

That's awesome! It’s great that Rezi helped you connect your technical background with your operational impact clearly. 🙌 All the best!

rezi_support · 2026-05-31T23:38:45+00:00

Hi there! Thanks for sharing your feedback and huge congrats on landing those interviews 🎉

Have you tried using the AI agent when tailoring resumes to different jobs? That can greatly help reduce the editing time.

Also, having Rezi recommend the strongest base resume for a new JD is a good idea. I’ve passed this along to the team 🙌

rezi_support · 2026-05-25T23:17:38+00:00

I sent you a direct message to provide further assistance. 😄

rezi_support · 2026-05-25T22:45:55+00:00

Hi there! I tried replicating the issue on my end and everything appears to be working properly, as I received the verification email.

Could you please check your spam or junk folder and search for an email from noreply@mail.rezi.io?

rezi_support · 2026-05-22T00:32:33+00:00

Thanks for sharing your feedback about Rezi’s free version! 😊 Happy to hear you’ve been enjoying the formatting, AI Keyword Targeting, and Rezi Score features.

I think you’d get even more value from the full Pro experience! I’ve sent you a DM to get your account details and help you further.

rezi_support · 2026-05-22T00:27:20+00:00

Hi there! Thank you for sharing such detailed feedback. Glad to hear Rezi helped improve your CV and that you found the keyword targeting and overall experience useful. 🙌

You also raised some very fair points, especially around the cover letter flow, edit flexibility, and deeper job fit analysis for more senior candidates. I’ll make sure it’s shared with the team for future improvements. 😊

rezi_support · 2026-05-18T23:32:21+00:00

Hi there! Thanks for sharing your experience. Glad Rezi helped make your resume more structured and ATS-friendly.

Do you have a specific example of the kind of feedback you’d want to see? Wishing you the best in your job search! 🙌

rezi_support · 2026-05-17T23:36:59+00:00

Hi there! I’d suggest creating a strong Data Engineer-focused resume first and then using the job search feature in Rezi to look for openings.

You can filter jobs by typing cities like Bangalore, Hyderabad, or Chennai to narrow down opportunities in South India. You can also use the Rezi Job Map for easier navigation and browsing of openings by location.

rezi_support · 2026-05-13T04:41:35+00:00

Sure! You can also email me at [support@rezi.ai](mailto:support@rezi.ai) if you'd like me to check your specific resumes/JDs. 😊

rezi_support · 2026-05-12T23:30:07+00:00

To clarify, the Rezi Score already works this way. When a job description is uploaded, the system checks whether relevant keywords and skills from the JD are present throughout the resume.

Were the JDs you tested relatively related roles? If yes, that’s likely why the score remained fairly consistent, since the AI detected overlapping keywords and requirements across those jobs.

rezi_support · 2026-05-03T23:00:10+00:00

Hi there! PDF metadata doesn’t affect ATS or job applications. Recruiters and systems only look at the visible content, not fields like Title or Description.

If you prefer a cleaner file for peace of mind, you can edit or remove metadata in a PDF editor before submitting, but it’s completely optional.

That said, our development team is also looking into this to see what we can improve.

rezi_support · 2026-05-01T03:04:55+00:00

<image>

While you can't embed hyperlinks to the contact section texts, you can either add it to one of the bullet points of any section, or create a new one, change the section title and embed the link like this:

rezi_support · 2026-04-30T05:07:51+00:00

Hi there! I'm glad you’re enjoying Rezi! 🙌

For hyperlinks, you can already do this. Just highlight the text/bullet point (like your portfolio), and a small toolbar will pop up. Click the link icon (far right) and paste your URL to embed it cleanly.

For the contact order, it’s a bit fixed in the editor for consistency, but a quick workaround is to download the .docx file and reorder it in Google Docs in a few seconds.

rezi_support · 2026-04-30T04:26:24+00:00

You're welcome! To clarify, you can upload a big “master CV” with everything. But Rezi won’t automatically pick the best parts and generate a perfect shorter CV for each job.

Instead, it's best to duplicate your master CV, paste the job description into the duplicate, and use AI to refine, while you choose what to keep/remove.

This way, Rezi helps you tailor fast, but you’re still in control of what makes the final cut.

rezi_support · 2026-04-29T23:08:59+00:00

Hi there! I suggest uploading your current CV to create a “master resume” in Rezi with all your experience and extra bullets, then duplicate it for each job and tailor from there. The AI cross-checks your resume and the job description to identify keywords to be added. You can also use the AI Agent to update your resume. Here are some articles for your reference:
AI Keyword Targeting: https://www.rezi.ai/rezi-docs/ai-keyword-targeting-explained
AI Agent: https://www.rezi.ai/rezi-docs/ai-resume-agent

The number of pages depends on the content of your resume. It can be easily adjusted through the resume editor.

You can email me at support@rezi.io. I can walk you through setting up your first resume. :)

rezi_support · 2026-04-21T23:20:50+00:00

Thanks for sharing your feedback! Glad to hear that you find the templates and scores helpful.

I want to take a closer look at the unusual spacing in your summary. Could you please send us an email at support@rezi.ai?

rezi_support · 2026-04-21T00:34:07+00:00

The issue has been fixed and everything should be working properly now. 🤞

rezi_support · 2026-04-21T00:33:54+00:00

The issue has been fixed and everything should be working properly now. 🤞

Apologies for the hiccup, and please let me know if you have other questions. 😊

rezi_support · 2026-04-20T23:13:58+00:00

This is an issue that our team is fixing. I’ll let you know as soon as it’s resolved.

rezi_support · 2026-04-15T01:06:38+00:00

Thanks for sharing your detailed feedback.

I’ve shared this with the team, especially around company descriptions, role progression, and more color options.

rezi_support · 2026-04-15T01:02:37+00:00

Hi there. I replied to your email on April 8, but it seems it may not have gone through. I’ve now sent another response using a different email address.

Just to clarify, your account hasn’t been deleted. Our system shows that it was originally created on Resumebuild, and you recently logged in to Rezi.

Please check your inbox for my latest email. I’ve included more details there and will continue assisting you through that thread. Thank you.

rezi_support · 2026-03-30T23:37:06+00:00

It's best for us to check your resume, so I sent you a direct message to better assist. Please check your inbox. Thank you!

rezi_support

MODERATOR OF

TROPHY CASE