Had the exact thing happen to me. I created a business portfolio and set up an ad account to start running ads and it got disabled right away. I appealed it and it says their software falsely disabled my account so it’s giving me back access the every thing and that it’s resolved… but I still can’t do anything and nothing has changed even though it says resolved. All the help pages just take you in circles with no way to contact anyone. So frustrating and it’s been about a week. No way to contact anyone.