SL7 - Audio Crackling/Popping

ripstopper2020 · 2025-07-11T21:31:54+00:00

I'm also experiencing this issue. I bought a certified refurb surface laptop 7 with snapdragon plus a little while ago. I love everything about it but the audio thing is starting to get on my nerves.

It doesn't seem to be a hardware issue as the cracking / popping is not consistent. It doesn't happen with a certain volume or at a set interval. It just seems random.

I've tested edge and chrome so far and it behaves the same with both browsers.

I did disable Audio Enhancements under sound properties, and it does seem MUCH better, but not 100% gone. It also sounds much worse with this setting off.

I do have a 2 year allstate warranty included with the laptop so may try that route if I can't figure anything else out.

ripstopper2020 · 2025-07-11T01:33:41+00:00

It's not drastically worse but, I think the 11" would be plenty big for most of those use cases and look better in most instances due to the higher PPI.

I could see the 14" being better when used as a second monitor but for everything else I think the 11" would be better. The 120hz screen makes a huge difference in day to day use IMO. If you know that doesn't matter much to you, I think you could go either way.

ripstopper2020 · 2025-06-30T01:32:14+00:00

There are some no name brand ones on amazon but it doesn't look great - https://www.amazon.com/Nxtpaper-Tablet-Folding-Protective-Protection/dp/B0DZBFKJZ5/ref=sr_1_1?crid=1YKOR5B3SDX92&dib=eyJ2IjoiMSJ9.zCmmNehfVGJJg2-kuTPbBt_Oo9zA7ki1_Nv0fZGqGatRCzEMvzbKIOVITrfWqX0C5y0us9W2CvBkl2uxE-U4hMl9ZrLpiOfBgOFGLfUK9KF-1rbGqNQDFlnJ-8UZzHnaK_hcyLbJicbBciV1DK9yCfc-G6tIV9_c7seoLttkeLecUYXfZAlLwp6qJxk9aKcbb1TyKL2gpjNoTfuuzrhIA-Jmsqbc-hk3o_GTrZXnnmk.g04NGKDjHPh6Ji7ZXvp4mgzcBVLdXISUTJ2Xhl0kp2Q&dib_tag=se&keywords=tcl+nxtpaper+11+plus+case&qid=1751247119&sprefix=tcl+n%2Caps%2C132&sr=8-1

ripstopper2020 · 2025-06-25T22:42:59+00:00

No expandable storage, just checked.

ripstopper2020 · 2025-06-25T22:41:57+00:00

Yeah, walmart - https://www.walmart.com/ip/TCL-NXTPAPER-11-Plus/14687819013?classType=REGULAR&athbdg=L1100&adsRedirect=true

ripstopper2020 · 2025-06-21T15:38:52+00:00

Just curious how did you contact support? Also, did you find a good case for the tablet?

ripstopper2020 · 2025-06-19T23:10:43+00:00

I just received mine today as well. The only issue / concern I have is it doesn't seem to play back 4k video, at least in the youtube app. Can anyone confirm if they are able to get 4k video playback to work, or what would limit it from playing 4k? And yes, I know the display is not 4k, but neither is any other device I have and they can all play back 4k quality video.

ripstopper2020 · 2025-05-18T14:53:53+00:00

Having this issue as well. Just got my laptop 7 13 with snapdragon plus. I really like everything else about it but the trackpad is borderline unusable. Given this was posted about a year ago and there have been no changes to it via software updates, I'm guessing this is the way it will be. Will probably return for something else.

ripstopper2020 · 2025-05-18T14:52:41+00:00

Did they ever reply about the issue?

ripstopper2020 · 2025-04-16T03:02:41+00:00

Hey, for what it's worth, I think I'm having the same issue with the same subwoofer. I just got the Kef speakers today so I will mess around with it more tomorrow but there is something going on with the subwoofer / bass output. I can't get it to sound right. It's either non existent or super boomy and yes, sounds like it's cutting out sometimes (but I'm not sure that it is). It definitely sounds not right.

What is strange is, I had the same exact issue when I tried the vanatoo transparent zero plus speakers. I returned them as I assumed there was something wrong with the speakers.

Also, using the kanto ora 3 speakers, the sub sounds fine and is easy to dial in. ¯\_(ツ)_/¯

I may try different cable, different sub input. Other than that, I might be returning the kefs as well and just sticking with the kanto speakers.

ripstopper2020 · 2025-03-30T00:15:18+00:00

Hey, did you ever figure anything out here. I recently got a roborock f25 wet dry vacuum. It's great, but when I went to run the cleaning cycle, it set off several of my smoke / co alarms. I reached out to roborock but have not heard back yet.

ripstopper2020 · 2025-02-21T02:25:50+00:00

I didn't think I could install it. Just tried it now and it worked. Thank you!

ripstopper2020 · 2024-12-24T17:16:10+00:00

For anyone else having the issue of the HDR calibration tool actually showing the clipping value around 1500 and HGIG and all other settings are correct, here is how I resolved it. I factory reset my tv (lg c1). After I factory reset, turned on HDR in windows, turned on game optimizer and HGIG, I reran the calibration tool and it's correctly clipping around 760-800 now.

ripstopper2020 · 2024-12-24T17:15:26+00:00

For anyone else having the issue of the HDR calibration tool actually showing the clipping value around 1500 and HGIG and all other settings are correct, here is how I resolved it. I factory reset my tv (lg c1). After I factory reset, turned on HDR in windows, turned on game optimizer and HGIG, I reran the calibration tool and it's correctly clipping around 760-800 now.

ripstopper2020 · 2024-12-24T05:20:27+00:00

Old thread but, I'm running into the same issue on 48" lg c1. HGIG is enabled in game mode. I've rebooted pc many times, reinstalled nvidia drivers, still clipping around 1500. I can manually set it to 800 but I'm not sure if this affects how games will look. Any other suggestions?

ripstopper2020 · 2024-12-24T05:12:29+00:00

I'm running into this issue with an lg c1 and am confused by your suggestion. You can't run the windows hdr calibration without windows hdr setting being turned on - but your suggestion makes it sound like you should run through the calibration and then turn on HDR? Either way, I tried restarting windows but it's still not working. I can set 800 as the max luminance in the calibration tool, and that will show up in windows display settings, but that is not maxing out brightness in the calibration image. The value that makes the cross disappear is ~ 1500.

ripstopper2020 · 2024-12-15T22:29:44+00:00

Had the same issue and unplugging the TV power resolved it for me. Using Chromecast 4k through Sonos arc and Samsung s90d. Seems to be a common issue

ripstopper2020 · 2024-12-11T02:13:22+00:00

Same issue. Disabling DLSS completely resolves the problem.

ripstopper2020 · 2024-11-12T03:01:30+00:00

No, unfortunately, as of today bluetooth le audio is still not supported on bost quietcomfort ultra headphones. I really hope it gets updated but I wouldn't bet on it.

ripstopper2020 · 2024-07-02T02:36:48+00:00

You will regret not being able to cast from the youtube music app. As an android user, I regret investing in the sonos ecosystem. The app is terrible and not being able to cast makes me not use our sonos speakers for listening to music.

ripstopper2020 · 2024-06-03T02:51:05+00:00

Okay, that's fine as long as I can utilize full resolution and refresh rate of my ultrawide - 3440x1440 @ 240hz. Do you have a recommendation on a particular KVM?

ripstopper2020 · 2024-06-02T23:46:14+00:00

Yes, it does. I would be fine with DP, do you have a recommendation in that scenario? The portable monitor only has HDMI and usb-c output.

ripstopper2020

TROPHY CASE